Youth Services Associate

Job Summary

Under the direct supervision of the Youth Services Manager, the Youth Services Associate is integral to providing reference, readers advisory, and technology support services to library patrons, as well as program support for the Youth Department.

Primary Responsibilities

• Deliver consistent, friendly, and professional customer service.

• Provide reference and reader’s advisory services in person, by telephone, or e-mail. 

• Create displays, bibliographies, flannel boards, posters, and bookmarks.

• Assist patrons with self-service resources, including photocopiers, printers, computers, software applications, databases, online registration, and other services designed for youth and their caregivers.

• Aid patrons with basic troubleshooting of common software products, operating systems, browsers, and other technologies associated with library services including handheld devices, e-readers, laptops, and tablets.

• Assist with programming preparation for passive activities.

• Prepare one to two dramatic play themes per year.

• Oversee middle school volunteers.

• Participate in library related training and in-services.

• Perform other assigned duties and tasks as needed.

**Minimum Qualifications **

• Bachelor’s degree in any major from an accredited college or university.

• Previous customer service, library, and technology experience preferred.

• Ability to effectively provide reader’s advisory service.

• Excellent computer skills in a Windows environment, including proficiency in Microsoft Word, Microsoft Excel, Internet usage, and other relevant applications.

• Strong interpersonal and communication skills, both written and verbal.

• Possess knowledge of authors, literature, and materials catering to youth.

• Familiarity with library programs & services for youth.

Physical Requirements

• The employee must frequently sit, stand, walk, bend, stoop, reach with hands and arms, kneel, or get down on the floor, and climb stools. 

Working Conditions

• Work is performed in a typical library environment. 

• Part-time position requiring regular evening & weekend hours.

Salary

$17.02-$23.02 per hour

Benefits

The benefits of this position at the Batavia Public Library include:

• Insurance: Vision

• Retirement: Optional matching 457 plan

• Continuing Education Opportunities

• Paid Time Off: Vacation, Sick, & PTO

Schedule

This position is 18 hours per week. Two positions are open with the following schedules:

1. Position #1 (18 hours/week) Mondays, 2-6 pm (4 hrs) Wednesdays, 4-9 pm (5 hrs) Thursdays, 9 am - 2 pm (5 hrs) Saturdays, 9-1* (4 hrs) *Once a month this position will work a full Saturday 9-5:15 and will be off the Thursday before the full Saturday
2. Position #2 (18 hours/week) Mondays, 5-9 pm (4 hours) Tuesdays, 9-1:30 pm (4.5 hours) Fridays, 1-5:15 pm (4.25 hours) Sundays, 12-5:15 pm (5.25 hours)

How to Apply

Applications will be accepted from qualified applicants until the position is filled and should include cover letter, current resume, and a list of three references with current contact information. Please upload your supporting documents as PDFs and include your name in the file name. Send your completed application and/or resume to [email protected]

Apply To

Batavia Public Library 10 S Batavia Ave Batavia, IL 60510