Director of Library & Technical Services

Description

The Director of Library & Technical Services plays a pivotal role in providing technical library and interlibrary loan services to students, faculty, and staff. This position holds a critical leadership role in overseeing the library’s automated systems and the cataloging, processing, and maintenance of library materials. The Director ensures seamless digital operations, develops service policies, and spearheads strategic planning for digital usage. Moreover, the position manages the budget, supervises library staff, ensures compliance, and facilitates data reporting. This position plays a critical role in advancing CTX’s vision and mission by providing relevant digital systems that empower students to excel in their academic pursuits.

Requirements

Technical Library Services:

Provide technical library services to students, faculty, and staff, including assistance with research, interlibrary loan requests, and database access.
Oversee the cataloging and processing of library materials to ensure accuracy and efficiency.
Maintain and update the library's automated systems to ensure relevancy to the University’s needs.
Leadership and Management:

Assume a critical leadership role within the library, providing exceptional service and maintaining high operational standards while promoting digital services.
Manage the library's budget, allocate resources effectively, and process invoices in a timely manner.
Supervise and mentor library staff, fostering a collaborative work environment and ensuring professional development opportunities.
Develop and implement applicable policies to enhance user experience and streamline operations.
Lead strategic planning initiatives for digital usage, incorporating emerging technologies and trends to improve library services.
Proactively engage with faculty to identify, evaluate, and implement library resources that enhance teaching and learning effectiveness.
Compliance and Reporting:

Ensure legal and accreditation compliance pertaining to library services and digital resources.
Facilitate data reporting processes to track digital library usage, analyze trends, and inform decision-making.
Collaborate with stakeholders to address compliance issues and implement necessary changes.
Digital Operations:

Oversee the smooth functioning of all digital operations within the library, including online catalog maintenance, database management, access to electronic resources, and website maintenance.
Troubleshoot technical issues and collaborate with the Personal Support Center or applicable vendor to resolve system-related problems promptly.
Stay updated on advancements in library automation and information technology to optimize digital services.
Other duties as assigned or needed.

POSITION REQUIREMENTS 

Master's degree in Library and Information Science (MLIS) (or equivalent) from an ALA-accredited program.
At least five years of administrative experience in a library.
Proven experience in library management, with a focus on technical services and automation.
Strong understanding of library cataloging standards and practices, as well as familiarity with library automation systems.
Proficiency in budget management, financial analysis, and resource allocation.
Knowledge of relevant laws, accreditation standards, and best practices in library services and digital resources.
Exceptional communication and interpersonal skills, with the ability to lead sideways to collaborate effectively with diverse stakeholders.
Demonstrated ability to inspire, motivate, and mentor library staff, fostering a culture of continuous improvement and professional growth.
Analytical mindset, with the ability to interpret data, identify trends, and make data-driven decisions.
Strong problem-solving abilities, with a proactive approach to addressing technical issues and implementing solutions.
A visionary mindset with the ability to align library services with the university's vision and mission.
Ability to articulate and model the Concordia University Texas (CTX) mission, vision and values.
PHYSICAL REQUIREMENTS

Must be able to lift up to 30 lbs. and push up to 50 lbs.
On occasion, requires non-traditional work hours during peaks times including evenings and weekends and/or may be asked to represent CTX at campus-wide events, e.g. commencement.
The preceding job description has been designed to indicate the general nature and essential duties and responsibilities of this position. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to perform this job.