Circulation Supervisor

MCNEESE STATE UNIVERSITY invites applicants to apply for the position of Circulation Supervisor in the Frazar Memorial Library. This is a full-time, 12-month, unclassified position. The appointment is available immediately.

**POSITION NUMBER: **U99168

**SALARY RANGE: **$35,000 - $40,000

**POSITION DUTIES/RESPONSIBILITIES: **Under the general supervision of the department head, the Circulation Supervisor supports the Public Services department in the following areas: customer service, operations management, staff supervision/training, and record-keeping/data management. This is a Public Services position and includes active and routine contact with McNeese students, faculty, and staff; Friends of the Library, LOUIS Reciprocal Borrowing card holders, and other visitors from the community.

Supervisory/Management Responsibilities

· Hires, trains, supervises, and evaluates student employees from multiple library departments

· Provides continual training in circulation policies to all Public Services employees as needed

· Manages employee scheduling and staffing for the entire Public Services department

Administrative responsibilities

· Oversees daily circulation operations (e.g. material borrowing/returns, stacks maintenance, etc.) 

· Participates in circulation and reference operations at Public Services desk

· Creates, maintains, and updates records of all materials placed on reserve by faculty and staff

· Communicates and educates library users about library services and policies

· Collects documentation and statistics on departmental services

· Maintains internal documents related to student and departmental records

· Greets patrons and answers questions via in-person, telephone, or email

· Monitors the Circulation email account and promptly provides requested information and assistance.

· Manages faculty reserve materials by creating, maintaining, and updating records

· Has knowledge of the operational policies and procedures for the circulation of library materials

· Registers special student population groups into WorkFlows

· Develops training materials to support Public Services functions

· Performs other tasks as assigned by the department head or library director

· Participates in rotating evening/weekend shifts as well as irregular shifts related to university needs

Fiscal Responsibilities

· Manages long-term overdue materials and billing processes

· Maintains copy machine deposits and petty cash quarterly and end-of-year reporting

Technical Responsibilities

· Oversees circulation operations using the Library ILS (Symphony WorkFlows)

    1. Updates the User and Item databases as needed
    2. Manages student transcript hold processes
    3. Recalls overdue materials and notifies patrons of delinquent accounts

· Utilizes Banner system to perform circulation tasks within university’s student information system

· Searches, creates, edits, and retrieves patron records in WORKFLOW database

REQUIRED/PREFERRED QUALIFICATIONS:

Required**:**

· Associate’s Degree (or higher) with at least 2 years of work experience in a related job

· Demonstrated competency with MS Office products especially Word and Excel

· Excellent time management skills with the ability to balance competing priorities

· Strong problem-solving and troubleshooting skills

· A genuine customer service mindset and the desire to serve a diverse community of library users

Preferred**:**

· Bachelor’s Degree (any field)

· Experience working in an academic library

· Supervisory experience

· Experience with an Integrated library system (Symphony Workflows)

**DEADLINE: **Position will remain open until filled. 

APPLICATION PROCESS AND MATERIALS: Applicants MUST complete an electronic application and upload the required documents listed below:

· Letter of Application

· Resume

· Three Professional References (Include: name, phone number, & email) 

· Unofficial Transcripts

ALL JOB OFFERS ARE CONTINGENT UPON THE SUCCESSFUL RESULT OF A CRIMINAL BACKGROUND CHECK AND RECEIPT OF OFFICIAL TRANSCRIPT(S) IF APPLICABLE.

**TO APPLY FOR THIS VACANCY, **click on the “APPLY” button at the top of advertisement to complete the electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

*Only completed application packets including all items listed above will be reviewed.

IF YOU HAVE QUESTIONS REGARDING THIS POSITION, PLEASE CONTACT THE CHAIR:

Pati Threatt at [email protected]

Kim Dronett, HR Analyst/Liaison | Office of Human Resources | McNeese State University

Email: [email protected] | Voice: (337) 475-5413 | TDD: (337) 562-4227

GENERAL UNIVERSITY INFORMATION:

McNeese State University, located in Lake Charles, Louisiana, is a public university and a member of the University of Louisiana System. Under Louisiana law, applications and all supporting materials will become public record. All applicants are expected to submit complete and accurate materials as specified in the position announcement. A background check and an English Proficiency assessment (Faculty Only) will be conducted on selected finalists. We comply with Louisiana Revised Statute 49:1001, et seq, and State of Louisiana Executive Order 98-38, which provides for drug testing of employees, appointees, prospective employees, and prospective appointees. Prospective employees and employees are informed if a drug test is required.

McNeese State University is an AA/EEO/ADA employer committed to excellence through diversity and a SAME agency (State as a Model Employer for People with Disabilities) for the State of Louisiana.

Persons needing reasonable accommodations as provided by the Americans with Disabilities Act should contact the ADA Coordinator, Krisshunn Youngblood, Office of Inclusive Excellence: Voice: (337) 475-5428; TDD/TTY, Hearing Impaired: (337) 562-4227; or [email protected].

The Immigration Reform and Control Act of 1986 requires McNeese State University to inform applicants that the University can employ only U.S. citizens and aliens lawfully authorized to work in the U.S. Each new employee is required to present documentation verifying his/her identity and right to accept employment. McNeese participates in E-Verify.

Louisiana Revised Statute 42:31-“Eligibility requirements for certain unclassified employees”-requires any person hired or employed in an unclassified position, whose annual salary or rate of compensation is equal to or exceeds one hundred thousand dollars, provide proof to his public employer that he has been issued a Louisiana driver’s license and that all vehicles registered in his name are registered in Louisiana within thirty days of being hired or employed at such salary.

Transcripts from Foreign Universities: Prospective faculty submitting transcripts from foreign universities or schools must have the coursework evaluated for equivalency to United States-accredited coursework by a University-approved agency. The prospective faculty member is responsible for the cost of the evaluation. McNeese typically accepts evaluations by World Education Services (www.wes.org) or Educational Credential Evaluators, Inc.www.ece.org.