Circulation Services Manager

Wilmington Public Library District is now accepting applications for the position of Circulation Services Manager. The ideal candidate will be flexible, approachable, a self-starter with exceptional customer services skills, able to work independently and as part of a team, with a strong commitment to customer service. 

Under administration of the Library Director, this position is responsible for operation of the Circulation Services Department. Duties include: supervising circulation assistants; creating and implementing departmental goals; scheduling departmental staff; representing the library at the system level. 

Essential skills include: ability to set priorities, make decisions, and exercise discretion with patrons and staff; ability to prioritize work, meet established deadlines, and attend to detail as appropriate; basic knowledge of circulation practices, procedures and technologies; ability to deal courteously and diplomatically with patrons and colleagues; the ability to remain calm in difficult situations and the ability to bend, stoop, lift and carry items up to twenty pounds. This is a full-time non-exempt position requiring day, evening and one weekend Per month hours. 

Position requires a Bachelors degree with 3 years public facing work experience library experience preferred. Will consider a candidate with Library experience and an LTA Experience with Sierra is desirable.  Starting salary is $21.17/HR DOQ, plus benefits including PTO (Paid Time Off), holidays, IMRF and insurance.

 Send cover letter, resume and three professional references to Maria F. Meachum, Library Director at [email protected]