Youth Services Assistant

Acorn Public Library District is seeking a friendly and enthusiastic individual who enjoy working with the public to join its staff as a part-time Youth Services Assistant. This individual must possess the ability to represent the library in a positive fashion to all patrons and guests. Hours will include mornings, afternoons, evenings and alternating Fridays/Saturdays and some Sundays as needed by the department. This position averages 18 hours per week. The part-time Youth Services Assistant works closely with the entire library staff to serve the public providing assistance at the Youth Services Desk by the following:

• Provides general reference, reader's advisory, and system-wide hold services and assistance in the Library and on the phone to children and adults.

• Participates in the creation and presentation of programming services offered by the Youth Services Department.

• Acts as the Library's Person-in-Charge when designated as such. 

• Checks Library materials in and out accurately.

• Aids in shelving department materials accurately.

• Aids in the weeding process.

• Participates in shelf reading to ensure materials are shelved in their proper order. 

• Straightens materials on shelves.

• Assists patrons in the use of computers, tablets, online services, Internet, copier, self-check-out, computer catalog, and other equipment available for public use.

• Plans and prepares materials for displays, bibliographies, and other materials.

• Registers patrons for library programs in person and over the phone.

• Makes reminder calls/emails for library programs and events. 

• Performs opening and/or closing procedures.

Performs other miscellaneous duties as assigned 

Qualifications

• High school diploma or equivalent required, LTA or Bachelor’s Degree preferred. 

• At least six months experience in customer service.

• Effectively communicate in English both orally and in writing.

• Effectively multitask.

• Maintain a cohesive working relationship with library staff.

• Read computer and other office equipment screens.

• Stand/sit for long periods, walk, bend, stoop, reach, lift, stand on a stool, and push/pull heavy carts.

Skills

• Provide excellent customer service.

• Type accurately.

• Use personal computers and software applications as well as web-based utilities and applications.