Specialist IV

Position Description Performs semi-professional work on various projects and programs. Work is performed under supervision within established policies with latitude for independent judgment. Employee performance is based upon a review of completed work and overall results obtained. May supervise specialized clerical section.

Campus HSC - Lubbock

Major/Essential Functions

• Checks e-mails to verify all credit card payments have been posted and receipted correctly
• Check the librarian portal for new library card applications
• Generate new library cards and upload into the KOHA system. Verify patron information is complete and if not, access Banner to gain further information
• Verify correct expiration dates using Banner
• Trains students assistants in daily operation of the circulation
• Check in and out library materials
• Using KOHA system and determining if they need more in-depth assistance, introducing them to a Reference Librarian for further assistance
• Assist with the basic maintenance of circulation computers and OPAC's
• Answer phone calls for circulation
• Answer phone calls for Reference, ILL and Administration when they are away from their offices
• Keep circulation office inventory up-to-date
• Assist with circulation monthly statistics on a daily basis
• Monitor the student assistants work habits and ensure that they are following procedures
• Keep up with Reference Librarian schedule on availability to assist patrons
• Assist patron's with photocopying and scanning
• Assist patrons with ILL requests
• Assist students assistants in getting their ID badge and ensure that they have access to the library after hours
• When the supervisor is out, make sure that the office runs as smoothly as possible
• Call vendor on issues we may be experiencing with the vending machine
• Notify supervisor when there is a problem in circulation that needs attention
• Update patron records in KOHA
• Customer service issues
• Handles lighting, elevator, security gate issues
• Maintain room reservation for students
• Maintain Libchat for patron assistance
• Check out headset and chargers for laptops for students useRequired Qualifications High school plus 4 years experience. Additional education may substitute on a year for year basis.

Preferred Qualifications

• Must have 5 years of supervisory experienceRequired Attachments Cover Letter, Resume / CV

Pay Statement Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website.

EEO Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran.

Jeanne Clery Act The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. To view this report, visit the TTUHSC Clery Act website.

Pay Basis: Hourly

Pay Grade Minimum Salary commensurate with education, experience and/or skills.

Pay Grade Maximum Salary commensurate with education, experience and/or skills.

Travel Required: Up to 25%

Does this position work in a research laboratory?: No