Patron Services Coordinator
Seneca Public Library District
Full-time
On-site
Seneca, Illinois, United States
$27.00-$27.00,Hourly
11 hours ago
Full-time
On-site
Poughkeepsie, New York, United States
January 23, 2025
$54,755.00-$54,755.00,Yearly
CalculateCompany Description:
Located in the heart of New York's beautiful and historic mid-Hudson Valley, just 90 minutes north of New York City, Dutchess Community College (DCC) is one of 64 colleges within the State University of New York, the largest comprehensive public higher education system in the country.
DCC's strategic direction is guided by four lenses through which we view our work: Students. Learning. Community. Growth. We are committed to respecting individuality, embracing diversity, being "student-ready," partnering with and serving our community inclusively. The College welcomes and seeks to grow pools of prospective employees who share and are anxious to support the institution's core values: Excellence. Collaboration. Engagement. Equity. Innovation.
Job Description:
DISTINGUISHING FEATURES OF THE CLASS:
This position is responsible for supervising clerical employees engaged in the provision of support services to library patrons and to library technical support programs. In addition to providing supervision, the incumbent oversees the technical aspects of library support services such as circulation, ordering of materials, and special projects such as book sales, bar coding, etc. In addition to providing supervision, the incumbent serves as a technical resource to the professional librarians in developing and maintaining the processes necessary to deliver library services. This position would be expected to perform the following functions: providing training to employees, clarifying policies and procedures, compiling and analyzing information, developing written materials and performing any work that may be required of a lower level Library Clerk. The position differs from Senior Library Clerk because of the overall supervisory and program management responsibilities. In addition, this position must work with the administrative and professional staff to develop policies and procedures which conform to their needs, while meeting all applicable rules and regulations. General direction is received from higher level administrative staff. Supervision is exercised over the work of lower level employees, including performance counseling and appraisals, and scheduling for coverage.
TYPICAL WORK ACTIVITIES:
Typical work activities for incumbents in this title include those listed below in addition to those work activities performed by lower level clerical support titles. They are indicative of the level and types of activities performed by incumbents in this title. They are not meant to be all inclusive and do not preclude a supervisor from assigning activities not listed which could reasonably be expected to be performed by an employee in this title.
Supervises lower level Library Clerks, including the distribution and review of work, coverage of all unit activities, assigning employees to a specific unit or functions within their title and job and performance counseling;
Supervises the technical functioning of specific areas of the library such as circulation, reserve, material acquisition and fund raisers, such as annual book sale;
Attends departmental meetings to represent support service areas and provide input; disseminates information to employees;
Addresses and clarifies problem situations such as questions on circulation procedures, copyright laws, and working with difficult patrons or vendors;
Oversees ordering process for library materials; follows up on outstanding orders; checks new shipments against original invoices and processes invoices and vouchers for payment;
Resolves problems with vendors;
Prepares reports or summations concerning program area activities;
Enters data into and utilizes a variety of automated and on-line systems such as on-line catalog, college financial system, and word processing, to extract information for reports and to monitor system effectiveness;
Prepares and maintains manuals covering unit procedures and operational standards, such as eligibility for borrowing privileges;
Serves as technical resource for major library projects such as automation of library circulation records;
Arranges for special projects such as adopt-a-book program and periodic shelf reading schedules;
Performs word processing functions to produce a variety of documents, confidential materials, correspondence, etc.;
Maintains running accounts for library budget, including electronic budget transfer; gives input into budget preparation based on past usage and need;
Operates and maintains a variety of library equipment such as microfilm equipment and copies and arranges for repair/replacement as necessary
Requirements:
FULL PERFORMANCE KNOWLEDGE, SKILLS AND ABILITIES:
MINIMUM QUALIFICATIONS:
Graduation from high school or possession of a high school equivalency diploma and five years of fulltime clerical work experience, one year of which was in a library setting and one year of which was supervisory (at least two employees). [This supervisory and library experience can be simultaneous.]
NOTE: College education may be substituted for work experience on a year-for-year basis (30 credits equal to one year) for the non-specific clerical work experience only.
Additional Information:
The Principal Library Clerk is a Civil Service competitive title, Grade 12. This is a Full-time, permanent position at 35 hours per week with the schedule of Monday - Friday.
Appointment will be Provisional pending the results of a civil service examination.
Classification / Salary
Classification: CSEA
Salary: $54,755
DCC is an AA/EOE employer. Dutchess Community College (College) as part of The State University of New York, in its continuing effort to seek equity in education and employment, and in support of federal and state anti-discrimination legislation, has adopted a policy to provide an educational and employment environment free from unlawful discrimination on the basis of race, color, national origin, religion, creed, age, sex, sexual orientation, disability, gender identity, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, or criminal conviction.
Application Instructions:
To be considered please submit an online application, resume and cover letter electronically by clicking on the APPLY NOW button below.
All required documents must be uploaded in order for your application to be reviewed and considered. Please click here to login to check/edit your profile or to upload additional documents.
Please click CONTACT US if you need assistance applying through this website.
DCC is committed to the principle of diversity and encourages applications from women, minorities, veterans, the disabled and all others (AA/EOE).
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