Library Specialist - Access Services

• Nevada State University appreciates your interest in employment. To ensure your application process runs smoothly, we ask that you keep in mind the following when completing your application:The required documents are listed below on the posting. Your application may not be considered if you do not attach the required documents.
• Draft applications are saved automatically and can be accessed through your candidate home account. Completed applications must be submitted prior to the close of the recruitment. Once a recruitment has closed, applications will no longer be accepted.
• Please note, recruitment will close without notice when a hiring decision has been made.If you need assistance or have questions regarding the application process, please contact the Human Resources department at (702) 992-2320 or [email protected].

Job Description

The University Library at Nevada State University is seeking applications for the position of Library Specialist - Access Services. Reporting directly to the Dean of the Library, the ideal candidate will contribute to a forward-thinking team committed to redefining the role of the university library. The Library Specialist - Access Services is responsible for developing and implementing policies and procedures that ensure efficient operation of library facilities. This role oversees the management of the library service desk, the library annex, a team of library student assistants, and the technology lending program.

About the University Library

As the pioneering all-digital academic library in Nevada, the Nevada State University Library is dedicated to enhancing educational outcomes for the university's student body. Operating within a dynamic, collaborative, and project-driven environment, the library team strives to create tangible improvements in the lives of our stakeholders. The team is widely recognized for setting a high standard of excellence:

• Recipient of the 2020 Excellence in Academic Libraries Award from the Association of College & Research Libraries. Nevada State is the first Hispanic-Serving Institution recipient in the Baccalaureate Category and only the second public institution to be recognized in the award's 21-year history. Previous recipients include Amherst College, Carleton College, Grinnell College, Swarthmore College, and Wellesley College.
• Recognized with a Northwest Commission on Colleges and Universities (NWCCU) unit commendation for mission fulfillment during the University's Mission Fulfillment and Sustainability Evaluation. The regional accrediting bodies' highest unit commendation.
• Leading Campuswide Student Satisfaction Ratings. 97% of students selected "satisfied" or "highly satisfied" as their library satisfaction rating in the 2024 campuswide satisfaction survey.Diversity and Inclusion Statement:

Nevada State University, a four-year Minority Serving public institution with a statewide mission, is dedicated to excellence in teaching and learning and committed to the advancement of a diverse and largely under-served student population. Designated a Hispanic Serving (HSI) and Asian American Native American Pacific Islander Institution (AANAPI), Nevada State is a university where teaching and student support are valued above all else.

A majority of our students are first generation, racial/ethnic minorities, parents, and/or returning students, of which 45% are Hispanic, 12% are Asian/Pacific Islander, 11% are Black/African American, 25% are White, and 7% are multiracial.

We celebrate the storied backgrounds of our campus community. We operate with a shared commitment to represent and serve the diverse population of Nevada and to encourage the exchange of ideas that respects and honors the lived experiences of our students, staff, and faculty. We foster a culture of inclusive excellence so our members can live authentically, fully engage, and flourish. To strengthen the university and progress its mission, the university dedicates itself to intentional and ongoing reflection to meeting the evolving needs of Nevada State University, the surrounding communities, and the State of Nevada.

We seek applicants who are passionate about working with this promising student population and collaborating with faculty and staff across departments to make a lasting impact in developing our institution and our community.

We encourage you to highlight your background in fostering an inclusive campus culture and supporting the success of students who are historically underrepresented in higher education.

Primary Responsibilities:

Service Desk Management

• Develop and document policies and procedures for daily library operations based on process improvement best practices and philosophies.
• Manage all front desk services including the implementation of Library policies and procedures in relation to customer service.
• Create and maintain efficient library facility spaces; oversee the maintenance of the facility and equipment including circulating technology.
• Manage department projects efficiently with responsibility for timely and accurate completion.
• Manage the fines, billing, and replacement process for late and/or lost items.
• Serve as the Library's Ex Libris Alma circulation expert; provide support and troubleshooting for Nevada State University students, staff, and faculty.Student Employee Recruitment, Training, and Supervision
• Directly manage and develop the Library's student wage budget, totaling approximately $60,000 per year.
• Directly manage approximately ten student assistant employees.
• Maintain fair and effective hiring practices to recruit excellent candidates for student assistant positions.
• Create and maintain a structured training program, policies, and standards for student employees.
• Maintain a staffing schedule and coordinate employee schedules to ensure adequate coverage.
• Prioritize and delegate projects to student employees as needed.
• Maintain accountability of student employees by monitoring work quality, timeliness, and customer service.Technology Services and Device Lending Management
• Create policies and procedures that effectively communicate and support the circulation of library technology.
• Ensure that the technology device fleet is kept in good working order through regular maintenance, and through the development of procedures that promote the good maintenance of the devices.
• Implement, maintain, and market innovative technology services.
• Catalog and inventory all circulating technology.Outreach and Engagement Coordination
• Coordinate student engagement events and activities, such as Welcome Week and Finals Week programming, to enhance students' connection to the Library.
• Oversee the Library's involvement in New Student Orientation by delivering presentations and managing tables at resource fairs.
• Collaborate with team members to effectively promote library resources and collections to students.
• Conduct library tours and orientations for community groups as needed, fostering awareness of library services.
• Represent the Library at campus events, engaging with diverse audiences to strengthen its presence and support.
• Independently manage outreach projects that increase student engagement and visibility of library services.Rotational Assignments: Interlibrary Loan Management and Accounting Processes
• In the absence of primary staff member/s, manages the library's interlibrary loan services including processing requests accurately and efficiently.
• In the absence of primary staff member/s, oversees and approves processed & posted invoices for all library material expenditures by the University Library.Professional Development and Training
• Engages proactively in professional training opportunities, departmental meetings, functions, and events.
• Continuously updates and enhances knowledge and skills in both primary and backup responsibilities.
• Recognizes areas for improvement and pursues targeted solutions to strengthen skills with appropriate guidance.Required Qualifications:
• Bachelor's degree.
• Excellent oral and written communication skills.
• Proven experience in quickly learning new skills and technologies.
• Strong customer service orientation.
• Ability to establish and maintain positive working relationships.
• Eligibility to work in the United States without sponsorship (Nevada State does not sponsor employment-related visas).Please note: Applicants must meet the posted minimum qualifications at the time of application to be considered for the position.

Preferred Qualifications:

• Recent relevant academic library experience, especially in access services.Salary & Benefits

Budgeted salary for this position is $52,197. Nevada State University offers excellent benefits, including 17.50% retirement match, 24 annual leave days, beginning balance of 30 sick leave days, 12 paid holidays, educational benefits, and three health insurance plans that can be supplemented with flexible spending accounts or health savings accounts.

This Posting is Open Until Filled

Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a hiring decision has been made.

Review of applications will begin on Monday, December 9, 2024, and continue until the position is filled.

Special Instructions for Internal NSHE Applicants

Nevada State University employees or employees within the Nevada System of Higher Education (NSHE, UNLV, UNR, NSU, CSN, TMCC, WNC, GBC, or DRI) MUST use the "Browse Jobs" process within Workday to find and apply for jobs at Nevada State and other NSHE Institutions. Once you log into Workday, type "Browse Jobs" in the search box which will navigate to the internal job posting site.

If you complete an application outside of the internal application process, your application will be returned and you will have to reapply as an internal applicant which may delay your application.

Exempt Yes

Full-Time Equivalent 100.0%

Required Attachment(s)

Please note, once you submit your application the only attachment(s) viewable to you will be the attachment(s) to the resume/CV section of the application. Any additional required attachment(s) to the cover letter, references, additional documents sections of the application, will not be viewable to you after you submit your application. All uploaded attachment(s) will be on the application for the committee to review. To request updates to attachments, prior to the committee review of applications, please contact the candidate helpdesk at [email protected].

Please upload the following documents:

• Detailed CV or resume listing relevant qualifications and experience;
• Cover letter detailing how your experience matches the qualifications;
• Names and contact information of three references, at least one of whom must be a current or former supervisor.Applications that do not include the required uploaded documents may not be considered.

Posting Close Date

Note to Applicant

Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications in their cover letter. The search committee will use this information during the initial review of application materials.

References will be contacted at the appropriate phase of the recruitment process.

This position may require a criminal background check to be conducted on the candidate(s) selected for hire.

As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks.

Nevada State University does not currently sponsor Visas, all applicants must be eligible to work in the United States without sponsorship.

Nevada State University

To apply, visit https://nshe.wd1.myworkdayjobs.com/en-US/NSU-external/job/NSC---Henderson/Library-Specialist---Access-Ser vices_R0145230?workerSubType=dddb2e55fbdf011e7533c019c034ee08&workerSubType=dddb2e55fbdf014cc806bd19c034ed08&workerSubType=50c3b1d3372501986 8fc68642701619e