Communications Specialist
HIGHLAND PARK PUBLIC LIBRARY
Full-time
Hybrid
Highland Park, Illinois, United States
$57,000.00-$57,000.00,Yearly
18 hours ago
ESSENTIAL FUNCTIONS AND RESPONSIBILITES:
Creates a welcoming environment by providing courteous and professional customer service to patrons in person and over the phone
Registers new library patrons, checks in and out library materials, answers the telephone, empties the book return, and assists patrons in the use of the library services
Maintains the confidentiality of patron records
Promotes upcoming library programs, events, and current electronic resources
Collaborates alongside Lead Clerk for Library events, programs, etc.
Provides reference, interlibrary loan, readers’ advisory, and referral services
Stays up-to-date with library technology, policies, procedures, and staff notes
Performs all opening and closing procedures
Locates and processes materials from daily picklist to fill hold requests
Ensures an accurate library by shelf reading and shelving of library materials
Willing to attend scheduled staff meetings and contributes to work-related discussions
Willing to work hours beyond those regularly scheduled, including evenings and weekends upon request
Performs other duties as assigned or required
SKILLS:
• Excellent oral and written communication skills
• Ability to work with library patrons and staff in a consistently friendly and efficient manner
• Ability to work effectively as part of a team as well as independently
• Exceptional organizational, interpersonal, and decision-making skills
• Competency in using computers, office applications, and library-related software
• Strength to push fully loaded carts of library materials and to lift library materials weighing up to 40 pounds (reasonable accommodations may apply)
Apply To
HIGHLAND PARK PUBLIC LIBRARY
Full-time
Hybrid
Highland Park, Illinois, United States
$57,000.00-$57,000.00,Yearly
18 hours ago
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