Library Assistant II

• Posting Number: S01545 Campus: Department: 5401-Library

Classification Pay Scale In compliance with SB 1162, Western University of Health Sciences is providing a pay scale for this position. The pay scale reflects the minimum and maximum target for new hire salaries for this position. Within this range, the individual pay is determined by a variety of factors, including but not limited to job-related skills, experience, relevant education or training, and work location. Please note that the compensation details listed reflects the base salary only.

Expected Pay Scale Minimum: $19.57 Maximum $19.57

Job Summary

Under the direction of the Access Services Supervisor, provides support for the library by performing Circulation functions, maintains Circulation information and assists other departments as needed. Supports faculty and students in obtaining needed materials through interlibrary loan and document delivery services.

Knowledge, Skills and Abilities

Good basic mathematic abilities to calculate fines and fees for library customers and for other areas of the job as needed. Excellent verbal and written communication skills including the ability to communicate ideas and problems effectively. Strong problem-solving skills to prevent and correct mistakes and create alternative ways to complete a task successfully. Good listening skills to understand internal and external customer requests and issues, be able to address or refer to the appropriate person or department. Ability to provide basic research skills in locating library resources to answer customer questions. Understanding of copyright as it applies to academic libraries (interlibrary loans, document delivery and course reserves).

Required QualificationsEducation: Library technology certificate or AA required; any combination of education, training or experience that provides the required knowledge, skills and abilities.

• Experience: Three or more years of academic library experience with processing interlibrary loans, document delivery requests and circulation functions required. Medical library experience preferred.
• Excellent computer skills to utilize library software programs; Microsoft Office Suite including Word, Excel and PowerPoint, ILLiad; other software needed for the position.
• Ability to effectively troubleshoot basic technical issues and refer issues to the appropriate department if needed.
• Displays good basic research skills in locating library resources to answer customer questions.
• Strong decision-making and critical thinking skills.
• Displays excellent customer service skills when interacting with internal and external customers; foster a positive team environment.
• Excellent verbal, non-verbal and written communication skills, ability to give effective presentations.
• Detail oriented and quick learner; work must be highly accurate.
• Knowledge of copyright laws as they pertain to interlibrary loan, document delivery and course reserves.Preferred Qualifications
• Academic Medical library experience, working knowledge of databases and resources used in a medical library, including electronic resources
• Bachelors degree
• Knowledge of medical and scientific terminology
• Knowledge of library proceduresPosting Date: 11/16/2024 Closing Date:

Essential Job Duties

To apply, visit https://jobs.westernu.edu/postings/31481