Interlibrary Loan Supervisor II

Type: Full-Time Salary: $61,000 - $106,800 Posted: 10/15/2024 Application Due: Open Until Filled Category: Libraries

Overview

Job ID 34420211

Category Library

Organization University Library

Department University Library Dept

Location Main Campus - UCR

Salary $61,000 - $106,800

Date Posted October 10, 2024

Application Deadline Open Until Filled

Schedule varies

Full/Part Time Full-time(100%)

Level of Supervision Direction

Other Information Qualifies for Employee Referral Bonus: No UC Internal Job: No

Position Information

Supervises students and Library Assistants who are performing routine and/or largely operational duties as part of the overall operations of a library. Responsible for day-to-day operations. Provides technical guidance and resolves issues such as general communications and complaints, processing materials, and bibliographic checking. Hours may vary based on business needs, finals week, summer, and intersession periods. Must be able to work flexible hours for staffing in backup situations including days, evenings, and weekends.

The hiring department can recruit and fill this role at different levels within the position classification series. This position is posted as a Interlibrary Loan Supervisor I (34414572) and a Interlibrary Loan Supervisor II (34420211). Applicants are encouraged to review both positions to determine the best match for their skills and experience. All applicants will be assessed based on the minimum requirements for the level(s) for which they applied. If you wish to be considered in multiple pools or are unsure, please apply for both positions.

The full salary range for the is $61,000 - $106,800 annually. However, the expected pay scale for this position is up to $90,000 annually. We base salary offers on a variety of considerations, such as education, licensure and certifications, experience, and other business and organizational needs.

Applicants must have current work authorization when accepting a UCR staff position. Currently, we are unable to sponsor or take over sponsorship of an employment Visa for staff.

As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements.

Requirements

Educational Requirements Bachelor's degree in related area and/or equivalent experience/training.Required

Experience Requirements 6 - 10 years of related experience. Required Experience using Ex Libris' Alma and Primo products. Preferred Experience using OCLC WorldShare ILL and Tipasa products. Preferred Previous supervisory/managerial experience. Preferred

Special Conditions Must be able to work flexible hours for staffing in backup situations including days, evenings, and weekends.Required

Minimum Requirements Knowledge enabling the performance of a full range of specialized duties in a functional area or specialized subject matter field; advanced problem solving and decision-making ability. Effective supervisory and organizational leadership skills. Demonstrated knowledge of interlibrary loan policies, procedures, and best practices within an academic research institution. Self-management skills, including: ability to perform with frequent interruptions, ability to perform under conditions of a fluctuating workload, ability to set priorities that accurately reflect the relative importance of job responsibilities. Demonstrated interpersonal and communication skills, with the ability to interact diplomatically and in a positive manner, and to understand, support, and communicate organizational goals, policies, and procedures to UC faculty, staff, students, and members of the general public. Skill in gathering, analyzing and reporting workflow statistics and tracking budgets. Analyze statistics to assess impacts and trends. Use statistics to make data driven decisions. Ability to effectively supervise personnel. Demonstrated leadership skills and ability to provide work direction, coaching, and mentoring; foster work within a team framework, participate in group discussions regarding systems, procedures, and goals for the department. Knowledge of copyright law as it pertains to interlibrary loans. General knowledge of library practices and procedures; problem solving skills. Ability to foster a respectful, cooperative, professional and courteous environment, maintain confidentiality, and employ tact and diplomacy. Demonstrated ability to utilize productivity tools such as email, spreadsheet, and written documents such as the Microsoft suite or google drive products. Ability to perform accurate, detailed work.

Additional Information

In the Heart of Inland Southern California, UC Riverside is located on nearly 1,200 acres near Box Springs Mountain in Southern California; the park-like campus provides convenient access to the vibrant and growing Inland region. The campus is a living laboratory for the exploration of issues critical to growing communities' air, water, energy, transportation, politics, the arts, history, and culture. UCR gives every student, faculty and staff member the resources to explore, engage, imagine and excel.

UC Riverside is recognized as one of the most ethnically diverse research universities in the country boasting several key rankings of which we are extremely proud.

• UC Riverside is proud to be ranked No. 12 among all U.S. universities, according to Money Magazine's 2020 rankings, and among the top 1 percent of universities worldwide, according to the 2019-20 Center for World University rankings.
• UC Riverside is the top university in the United States for social mobility. - U.S. News 2020
• UCR is a member of the University Innovation Alliance, the leading national coalition of public research universities committed to improving student success for low-income, first-generation, and students of color.
• Among top-tier universities, UC Riverside ranks No. 2 in financial aid. - Business Insider 2019
• Ranked No. 2 in the world for research, UCR's Department of Entomology maintains one of the largest collections of insect specimens the nation. - Center for World University Rankings
• UCR's distinguished faculty boasts 2 Nobel Laureates, and 13 members of the National Academies of Science and Medicine.The University of California is an Equal Opportunity/Affirmative Action Employer with a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.

For information about our generous employee benefits package, visit: Employee Benefits Overview

Job Description Details

General Information

Job Title LIBRARY SUPV 2

Job Code 006287

Grade 20

Department Head Steven Mandeville-Gamble

Supervisor Sahra Klawitter

Positions Directly Supervised 006759LIBRARY AST 41 006760LIBRARY AST 31

Generic Scope

Provides direct supervision typically to professionals or skilled technical employees. Functions as advisor to unit and administration. Analyzes and resolves problems, interprets policies (e.g., fiscal management, HR, contracts and grants, resource management in defined areas) and demonstrates solid subject matter knowledge. Exercises judgment within defined procedures and policies to determine appropriate action. Supervises staff to assure accountability and stewardship of department resources (operational, financial, and human) in compliance with departmental goals and objectives. Custom Scope

Supervises staff Library Professionals and Library Assistants who are performing complex library duties and responsibilities. Provides direction to subordinates on policies and practices that often do not have clear guidelines. May also supervise students. Responsible for the day-to-day operations of the unit. Work is performed independently within a framework of established guidelines. Exercises initiative, originality, and judgment in applying established library principles and practices to new and unusual problems, OR supervises students and Library Assistants who are performing routine and/or largely operational duties as part of the overall operations of a library AND spends a significant portion of the time personally performing duties indicative of the Library Professional 3 level, where duties and assignments are defined by broad objectives and involve a high degree of difficulty in subject and/or functional specializations. Department Custom Scope

Supervises students and Library Assistants who are performing routine and/or largely operational duties as part of the overall operations of a library. Responsible for day-to-day operations. Provides technical guidance and resolves issues such as general communications and complaints, processing materials, and bibliographic checking. Hours may vary based on business needs, finals week, summer, and intersession periods. Must be able to work flexible hours for staffing in backup situations including days, evenings, and weekends.

Key Responsibilities

Oversees staff performing, or personally performs, duties and assignments that involve a high degree of difficulty in subject and/or functional specialization.

• Provides day-to-day administration of the unit providing resource sharing services within the Access Services Department. Provides vision and administers efficient and effective operations through engagement in strategic planning, team leadership, assessment, continuous improvement and reporting.

Provides leadership to supervised staff and fosters a motivating and engaging environment. Establishes goals for supervised staff and works continuously with them to promote achievement of established goals. Effectively delegates, empowers supervised staff to make independent decisions at appropriate operational levels and holds them accountable for successful completion of assignments.

Provides direction and assistance to subordinates on difficult and complex operational library services matters.25% Sets performance expectations, monitors performance, and recommends employee selection, corrective action, and dismissals.

• Trains staff to perform complex bibliographic searching, verify complex citations, determine holding libraries, and navigate ILL management software and bibliographic tools. Serves as a resource for staff members who encounter problems with complex citations.

Supervises students and Library Assistant staff who perform routine duties and responsibilities according to established guidelines, procedures and policies.20% As supervisor operates as the functional expert in the specialization, such as circulation and reserves, collection, reference, interlibrary services, cataloging, monographic processing, or serials processing. 15% Manages schedules to ensure adequate coverage for specialization(s).

• Manages staff and student schedules to support resource sharing service's needs.10% Recommends changes to unit policies, processes, and procedures. 10% Manages and updates borrowing and lending settings in various ILL software and websites, including OCLC. Creates and maintains data, consortia groups and paths, schedules, lending policies, and other information, and accesses and updates as appropriate. 10% Maintains knowledge of current industry trends and performs continuous assessment of innovative methodologies, technologies and approaches. Identifies opportunities for improvement and communicates them to Library leadership. Represents UC, Riverside on UC-wide committees and working groups. 5% Performs other duties as assigned. 5%

Other Requirements

Items Used Standard Office Equipment

Physical Requirements Bend: N/A

Sit: Constantly

Squat: N/A

Stand: Occasionally

Crawl: N/A

Walk: Occasionally

Climb: N/A

Mental Requirements Read/Comprehend: Constantly

Write: Constantly

Perform Calculations: Occasionally

Communicate Orally: Constantly

Reason & Analyze: Constantly

Environmental Requirements Is exposed to excessive noise: No

Is around moving machinery: No

Is exposed to marked changes in temperature and/or humidity: No

Drives motorized equipment: No

Works in confined quarters: No

Dust: No

Fumes: No

Critical Position Yes

UCR is an affirmative action and equal opportunity employer with a commitment to workforce diversity.