Adult Services Assistant

The Oak Park Public Library seeks a part-time Library Assistant to join its Adult Services team.

About the Oak Park Public Library

The Oak Park Public Library strategically prioritizes equity, anti-racism, engagement, learning, and stewardship. We serve a diverse population at our three locations and out in the Oak Park community. Our vision is to empower every voice in our community, and our mission is to share the information, services, and opportunities that fulfill Oak Park’s aspirations.

Ideal Candidate

This position is for you if interacting with and helping patrons is your favorite part of working in a library. The Assistant position focuses on customer service. The primary responsibility for the working day is to assist patrons with finding materials, locating information, and helping them with technology. Evening and weekend hours are expected. There may also be opportunities to assist with programming.

The person in this position directly assists patrons at service points at Main Library and may have opportunities to work at any of the library’s three locations. They also support library initiatives/projects across service areas and work closely with librarians, specialists, and other library staff.

Bilingualism in English and Spanish is a plus; while not required, fluency in Spanish will enable you to provide exceptional customer service and build relationships with our Spanish-speaking community members.

Essential Duties and Responsibilities

• Assists patrons at all library service points and in the community
• Assists patrons with the use of self check-out kiosks
• Provides readers advisory, reference, and technology assistance using appropriate tools
• Supports and troubleshoots public computers, printers, and mobile devices
• Adheres to library policies and proactively enforces the Library’s Rules of Behavior and refers issues to Supervisors and/or Managers as required
• Provides information on library and community news and events

Successful candidates will:

• Work to understand, support, and advance the vision, mission, and strategic priorities of the library
• Have at least earned a high school diploma and preferably some college
• Have some experience working in a library, retail, or hospitality setting
• Possess excellent interpersonal and communication skills
• Be able to communicate in English and Spanish fluently (a plus)
• Be available and willing to work a flexible schedule, including evenings and weekends

Details

This part-time position reports to the Adult Services Supervising Librarian. The position will be scheduled for five shifts a week (shifts are four hours long), totaling 20 hours per week, with expectations for some evening and weekend availability.

As part of the greater compensation package, part-time (20-hour) library staff members receive generous benefits, including:

• Enrollment in the Illinois Municipal Retirement Fund (IMRF), a premier defined benefit (pension) plan for Illinois municipal government employees
• At least two weeks of paid vacation annually
• 48 hours of paid health leave annually
• 26 hours of paid personal leave annually
• Up to 13 paid holidays each year (only if regularly scheduled to work on the day of the holiday)
• 8 weeks of paid parental leave
• $150 Lifestyle Spending Account to use to improve your physical, financial, and emotional well-being

The starting hourly rate range is $20.00 to $22.00. Offers are made within this range based on competencies, experience, and internal equity.

Please apply by Sunday, March 2, to be considered for this position.

The Oak Park Public Library is an equal opportunity employer. We are committed to creating and supporting an environment of anti-racism, diversity, equity, and inclusion for the benefit of our staff, collections, programs and services, patrons, and community. Members of traditionally marginalized groups and those committed to working in a diverse cultural environment are encouraged to apply.