Information Services Associate

Do you love the thought of empowering the community by connecting people with library materials and resources? As a part-time Information Services Associate for Warren-Newport Public Library making between $18-$20 per hour, you'll work an average of 12 hours per week with the schedule being Monday and Tuesday from 5:00 p.m. to 9:00 p.m. and two weekend shifts per month. Weekend hours are Saturday from 9:00 a.m. to 5:00 p.m. and Sunday from 1:00 p.m. to 5:00 p.m. (Sunday hours are from Labor Day to Memorial Day and are paid at time and half).

We're looking for an individual who will provide exceptional customer service to library patrons of all ages. You'll assist with reference inquiries, technology support, and library operations.

In this role, you will:

• Assist patrons of all ages with selecting, organizing, and understanding library materials.

• Provide assistance to the public on using online services, catalogs, and basic reference tools.

• Perform service desk functions such as placing holds, initiating interlibrary loans, and registering patrons for events.

• Troubleshoot minor equipment issues (computers, copiers, etc.).

• Stay up-to-date on professional developments and technology trends.

• Attend and participate in staff, department, and other job-related meetings.

• Contribute to library committees and project teams.

Requirements

To thrive in this role, you should have an Associate's degree, Library Technical Assistant (LTA) certification, Bachelor's degree, or equivalent experience. You need strong written and verbal communication skills, a passion for helping others, and a willingness to learn and adapt to new technologies. You will excel if you have have a basic understanding of library resources and systems.

How to Apply

*Apply by visiting our website www.wnpl.info and clicking on Jobs at WNPL. Please include a cover letter and resume. Applicants applying directly through our website will receive emails from [email protected] and should add that address to their safe sender list. No phone calls, emails or in-person inquiries please. *

Apply To

https://recruiting.paylocity.com/Recruiting/Jobs/Details/2734265