Head of Technology & Maker Services

Do you love building relationships with patrons and with staff? Do you embrace change and innovation in order to create amazing library experiences? Do you love to organize people, spaces, and projects? Do you have a passion for teaching classes and individuals? We’re interested in talking with you!

As Head of Technology & Maker Services, you are responsible for managing and developing traditional and cutting-edge services relative to making and technology for all ages.   

• You oversee the Maker Studio and related services, classes, and promotions.

• You oversee the public computers and associated technology such as scanning, faxing, photocopying and basic computer/software assistance.

• You ensure the library offers state-of-the art technology services for our residents. 

• You create amazing experiences for our library guests with your warmth, knowledge, and love of serving others. 

• You lead, supervise, and mentor the Technology & Maker Services staff. 

• You are an essential member of the leadership team, planning for the future and facilitating cooperation and communication within the organization.   

Here are some of the traits we’re looking for in a candidate:

• You engage well with people of all ages and are passionate about providing exemplary customer service experiences.

• You easily make connections with people and seek to build relationships.

• You are a leader, who effectively guides and inspires staff.

• You enjoy helping people find the answers they need and letting them know what is new at the library.

• You’re great at the organizational aspects of management, including creating and maintaining procedures, overseeing staff training, and budget management.

• You excel at teaching people how to use the library’s making equipment and helping them with their projects; you also are passionate about teaching people to use technology of all types. 

• You’re very organized.

• You have a strong attention to detail and accuracy is important to you.

• You love data and use it effectively to manage services.

• You’re a thoughtful and collaborative team player.

• You make smart, independent decisions, understanding the big picture and your place in it.

• You’re really comfortable with change and are always looking for new ideas to improve services.

• You show initiative and can think on your feet.

• You’re a great communicator, both verbal and written.

• You’re excited about the prospect of growing and learning in a changing environment.

• You enjoy a good laugh.

Qualifications include:

• Master of Library Science degree from an ALA accredited school. 

• Minimum of five years progressively responsible experience in public libraries including providing reference and reader’s advisory services.

• Minimum of three years recent management or supervisory experience.   

• Ability to effectively adapt and integrate new technologies and equipment.

• Knowledge and practice of the principles and practices of supervision, including coaching and team building skills.

• Proficiency in using computers and other devices plus Word, Excel, Outlook, the Internet and library catalog and software. 

• Reliable transportation.

Read about the job responsibilities and qualifications.

The salary is $67,509 - $77,635 depending on experience. Benefits include IMRF pension plan, health, dental and vision insurance, life and disability insurance, eight paid holidays, 4 weeks vacation earned per year, 12 sick days earned per year, and two personal days. The position works 37.5 hours/week including days, evenings and weekends.

The Indian Prairie Public Library District is an innovative, community-centered library that takes pride in putting our guests first. In addition, we have a unique service model to enhance our services and provide more opportunities for community engagement. 

We’re located in Darien, Illinois and proudly serve 42,000 residents in the communities of Darien, Willowbrook, and Burr Ridge.  The library’s mission is to provide our community with opportunities to explore, connect and be inspired.  Our vision is that lives are enriched and dreams are realized. We provide a dynamic, engaging team environment, valuing staff members’ initiative and contributions. Exceptional service is our passion and we are committed to making everyone’s library experience enjoyable. Find out more about us at ippl.info. 

We look forward to hearing how you can be part of our team, further our organizational goals, and provide amazing hospitality to our guests. Applicants should send a cover letter, resume, and three references to Laura Birmingham, Executive Director, at [email protected].  The subject line on the email should read “Department Head Position”.  Resumes will be accepted until noon, Monday, February 10, 2025. Indian Prairie Public Library District is an equal opportunity employer.