Customer Experience Associate – Youth – Programming

County: Duval

Region: Northeast Florida

Address: 303 N. Laura StreetCity: JacksonvilleZipcode: 32202

ALA accredited Masters required: No

The Jacksonville Public Library is seeking one (1) Customer Service Experience Associate – Youth to present amazing programs at libraries around the city!

Join a creative, collaborative, growth minded team committed to serving their community through youth- focused programming. In this position, you will travel to a variety of library and community locations to present high quality, pre-designed literacy programming.

The City of Jacksonville is a premier local government employer providing a competitive compensation package and an excellent work environment.  Employees are afforded 12 paid holidays plus a paid personal day.  Our comprehensive benefit programs include defined contribution retirement plan, medical, dental and vision plans; life insurance coverage for you and your dependents; flexible spending plans for medical reimbursement, dependent care; an employee assistance program for you and your dependents; a 457(b) tax-deferred compensation plan to supplement your retirement, and a ROTH IRA plan. We also provide an extensive wellness program that includes a health intervention program if qualified, lunch and learns, health fairs, and discounted gym memberships.

Education/Qualifications:

• A Bachelors’ Degree from an accredited institution with a preferred concentration in librarianship, education, child development or other related field is required.
• Experience in education, retail, or library support work is preferred.
•  Basic computer skills required.
• Depending on assignment, a valid driver's license may be required and must be maintained during employment in this class.
• Depending on assignment, must qualify for prior to appointment, obtain, and maintain during employment in this class a City of Jacksonville Public Driver Certification.

Contact Person: Employee Services

Contact Email: [email protected]

Contact Phone: 904-255-5600

How to Apply / Instructions:

This is an exceptional opportunity for the right candidate to make a significant contribution in a dynamic, quality-oriented customer-focused organization.  The City of Jacksonville is an equal opportunity/equal access employer.  To be considered for this position you MUST apply online at https://www.jacksonville.gov/jobs.