Customer Experience Associate – Adult

Location Name: Jacksonville Public Library

County: Duval

Region: Northeast Florida

Address: 303 N. Laura StreetCity: JacksonvilleZipcode: 32202

ALA accredited Masters required: No

The Jacksonville Public Library is seeking a Customer Service Experience Associate – Adult.

This is professional library work performing basic reference services, collection maintenance, writing or presenting programs.

The City of Jacksonville is a premier local government employer providing a competitive compensation package and an excellent work environment.  Employees are afforded 12 paid holidays plus a paid personal day.  Our comprehensive benefit programs include defined contribution retirement plan, medical, dental and vision plans; life insurance coverage for you and your dependents; flexible spending plans for medical reimbursement, dependent care; an employee assistance program for you and your dependents; a 457(b) tax-deferred compensation plan to supplement your retirement, and a ROTH IRA plan. We also provide an extensive wellness program that includes a health intervention program if qualified, lunch and learns, health fairs, and discounted gym memberships.

This is an exceptional opportunity for the right candidate to make a significant contribution in a dynamic, quality-oriented customer-focused organization.  The City of Jacksonville is an equal opportunity/equal access employer.

Education/Qualifications:

• A Bachelors’ Degree from an accredited institution.
• Basic computer skills required.
• Experience in education, retail, or library support work is preferred.

Multilingual Skills Required: No

Contact Person: Employee Services

Contact Email: [email protected]

Contact Phone: 904-255-5600

How to Apply / Instructions:

To be considered for this position you MUST apply online at https://www.jacksonville.gov/jobs.