Circulation Clerk

The McHenry Public Library District is seeking an onsite Circulation Clerk. This individual is responsible for providing excellent customer service to library patrons through registration and renewal of library cards, processing library materials for check-in and check-out, sorting and shelving library materials, and processing money transactions. The salary for this position ranges between $15.00 and $15.77 per hour, depending on qualifications.

The ideal candidate for this position should possess a "director of first impressions" mindset, exhibit exceptional organizational and problem-solving abilities, demonstrate a keen attention to detail, and be capable of delivering outstanding customer service to our patrons.

The schedule for this position is listed below and may change. Flexibility in scheduling is needed to assist with coverage during staff vacations, absences, Library In-Service days, and department meetings.

Benefits:

• This includes IMRF (pension plan) and PTO (paid time off) benefits.

The responsibilities of the position include but are not limited to:

• Greeting and assisting patrons in person, over the phone, and by email
• Checking library materials in and out
• Handling cash and check transactions and assisting with operating the cash register
• Registering and renewing library patrons while maintaining the accuracy and confidentiality of library records and  patron accounts
• Sorting and organizing materials according to established procedures 
• Shelving materials and helping maintain a neat and orderly collection 
• Processing loan requests and deliveries

Requirements for this position are:

• Excellent written, verbal,  and listening communication skills 
• The ability to prioritize, multi-task, and perform tasks accurately
• Willingness to learn and work with technology in a library setting
• Expertise in using good judgment in a variety of situations

Qualifications include:

• High School Diploma (or equivalent work experience)
• One or more years of customer service experience; library experience desirable
• Proficient technology skills, including Microsoft Windows and Office applications, Google Suite applications, Internet, and the ability to adapt to changing technology
• Bilingual Skills (Spanish, Polish, or ASL) are desirable.

We are an Equal Opportunity Employer.

How to Apply

For this position, please apply online here. For more information about our library, please visit www.mchenrylibrary.org.

Application Contact

Jennifer May

[email protected]

Apply To

McHenry Public Library District 809 Front Street McHenry, IL 60050

https://mchenrylibrary.org/