Business Support Services Advisor

Description

University Libraries
Business Support Services Advisor
Ball State University

Ball State University Libraries is searching for a customer service and detail-oriented person to join our team as Business Support Services Supervisor. This position is responsible for planning and directing the daily operations of the Business Support Services unit. Facilitating user access to library services and spaces; account, administer, and safeguard all funds collected from public access, coin-operated machines; communicate facilities issues with Facilities Planning and Management; maintain knowledge of, adhere to, and implement policies and procedures regarding funds, public-use furniture, equipment, mail, and materials shipped and received. This position also plays a pivotal role with internal asset tracking and space imaging through AutoCAD software.

At Ball State University Libraries, we are committed to maintaining a positive, collaborative, and inclusive work environment, where your success is supported. This is a full-time opportunity that comes with a great benefits package, including generous paid time off and 10 paid holidays, University-funded retirement programs, medical and prescription plans, dental, flexible spending and health savings accounts, tuition discounts, and much more! Come be a part of the Ball State University Libraries team! 

Destination 2040: Our Flight Path establishes Ball State University’s ambitious goals for our second century:

• We pledge to provide a premier educational experience for every student.
• We pledge to partner with the community to improve the lives of our neighbors.
• We are dedicated to having a lifelong presence in the lives of our alumni.

And when we complement these promises with our commitment to our enduring values, we define that which makes our University and its culture distinctive.

Our faculty are collegial, collaborative, innovative, inclusive, and adaptive, both within and beyond one’s home unit. These attributes include commitments to collaborative discourse, interdisciplinary inquiry, and enterprising learning practices.

Our faculty are expected to be innovative, adaptive, engaging teachers across modalities; producers of impactful creative and/or scholarly work; leaders in meaningful service activities to multiple communities. We seek faculty members who are strategic thinkers, engaging our dynamic communities. We are committed to student and faculty success, impact, and access, within an environment that prioritizes inclusive excellence. We inspire each other to be critical thinkers and responsible citizens, so that we can pursue fulfilling careers and meaningful lives.

Ball State University lives the values of Beneficence. We invite you to be part of our community.

At Ball State University, inclusiveness and freedom of expression are a part of our enduring values and inform all of our efforts. We encourage applicants to familiarize themselves with our Inclusive Excellence Plan to learn more about our commitment and to identify how you might contribute to these efforts.

Duties and Responsibilities: Plan and direct the supervision for the library business support operations and staff, facilitating user access to library services and spaces; account, administer, and safeguard all funds collected from public access, coin-operated machines; communicate facilities issues with Facilities Planning and Management; maintain knowledge of, adhere to, and implement policies and procedures regarding funds, public-use furniture, equipment, mail, and materials shipped and received; maintain up-to-date inventory databases tracking University Libraries physical assets; support and inclusive, diverse, and collaborative work environment and service culture to advance the strategic direction of the University Libraries.

To ensure full consideration, applications must be received by 1/13/2025. 

Apply online at: https://bsu.peopleadmin.com/postings/45986. Include the following documents with your application: Curriculum Vitae and in support of your application for this position, please prepare and submit a cover letter that describes how your qualifications and experiences align with the elements of the position description (or leadership profile). In your cover letter, please also describe how you have demonstrated a commitment to our University’s enduring values, including inclusiveness, which we define as a commitment ‘to respect and embrace equity, inclusion, and diversity in people, ideas, and opinions.’

The option to upload transcripts is available. Original, official transcripts showing the highest related degree earner is required at the time of hire (even if obtained at BSU). Degree verification will be conducted. 

Ball State is a great place to work! In fact, Forbes has ranked Ball State University as the fourth-best midsized employer—and the only recognized education institution—in the State of Indiana.

Ball State University is located in Muncie, Indiana, on an attractive campus 45 miles northeast of Indianapolis. Approximately 20,000 graduate and undergraduate students enroll in one of eight academic colleges that offer 270+ undergraduate and graduate programs. Many of our master’s, doctoral, certificate, and specialist degrees rank among the best in the nation. We engage students in educational, research, and creative endeavors that empower our graduates to have fulfilling careers and meaningful lives enriched by lifelong learning and service, while we enhance the economic, environmental, and social vitality of our community, our state, and our world.

The Ball State way is rooted in the Beneficence Pledge – a commitment to excellence in teaching and scholarship, honesty and integrity, social responsibility, gratitude and valuing the intrinsic worth of each member of our community. Ball State students, faculty and staff are empowered in a culture that believes in them and demands they believe in themselves. They are partners in an innovative, immersive approach to education. They are supported by living and learning facilities that enable intellectual curiosity. We graduate scholars who are changing the world, and we’ve dedicated our University to do the same.

Ball State University is an Equal Opportunity/Affirmative Action employer that is strongly and actively committed to diversity within its community. Women, minorities, individuals with disabilities and protected veterans are strongly encouraged to apply. All qualified applicants will receive equal consideration for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, protected veteran status or any other legally protected status. 

Requirements

Minimum Qualifications: Bachelor’s degree from an accredited university by date of employment. At least two years of related experience; supervisory experience. Strong computer skills with Microsoft applications. Strong oral and written communication skills.             

Preferred Qualifications: Bachelor’s degree in Business or related field. Experience with building management, fund management and photocopy, microform, and duplicating equipment; experience with AutoCAD software.

Candidates for searches must have current authorization to be employed in the U.S. without employer sponsorship.