Access Services Assistant

In addition to applying through the Jefferson portal, please email your resume and cover letter to [email protected] to be considered for this position.

Job Summary

The Access Services Assistant oversees daily operations in the library's circulation unit, including the opening and closing of the building and supervising work of library graduate assistants. In conjunction with the full-time/weekday Access Services Manager and Assistant, processes interlibrary loan requests and course reserves. Supports library users as needed. Ability to work an evening and weekend schedule.

This position works in-person, 20 hours a week, Friday through Sunday schedule: Fri 1-7; Sat 11-5, Sun 2-10p. Not work-from-home eligible.

Essential Functions

• Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.
• Assists with circulation operations, providing direct service to all patrons.
• Applies creative solutions to challenges regarding circulation operations and services.
• Responsible for opening and closing the library on weekends.
• Assists in filling interlibrary loan requests from Jefferson faculty, students, staff, and outside organizations, including consortia partners, using the ILLiad and Reshare systems during the evening and weekend hours.
• Supervise the work and schedules of evening and weekend federal work-study and institutional graduate assistants.
• Maintains course reserves materials and procedures.
• Other duties/projects as assigned.

Minimum Education and Experience Requirements:

Education:

• Bachelor’s Degree preferred; high school diploma or GED required
• Some course work from ALA-accredited library science graduate program, preferred;

AND

Experience:

• 2+ years of public/customer service experience.
• Experience in an academic library setting preferred.

Competencies (Knowledge, Skills, and Abilities Required):

• Basic skills in Microsoft Office Suite and Sharepoint required.
• Experience with ALMA, ILLIAD, ReShare, and Springshare products preferred.
• Ability to use and learn basic computer software and library-specific operational systems.

About Jefferson  

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.    

Jefferson is committed to providing equal educa­tional and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.