Youth Services Assistant

Do you want to be a part of a collaborative and fun team that makes a difference in people’s lives? Are you an enthusiastic individual with excellent customer service skills who likes working with children from birth to 12th grade? If so, this opportunity may be for you! 

The Indian Trails Public Library District (ITPLD) is seeking a Youth Services Assistant to join our team. The Assistant would contribute to a dedicated and dynamic team that focuses on creating a positive and welcoming library experience for our members. This position is a part-time opportunity with an average work week of 21 hours. 

We serve 65,500 residents in the communities of Wheeling, Buffalo Grove and Prospect Heights. We are committed to our vision of embracing culture, connecting community and igniting curiosity.

Some of the job duties include:

● Welcoming children and their caregivers to the Youth Services area. 

● Staffing the reference desk while providing service to members in-person and over the phone. 

● Helping to maintain a positive environment for library members by providing exceptional customer service. 

● Assisting children and caregivers in finding information and materials 

● Assisting members with e-resources, computers, iPads, and other devices 

● Staying up to date with children’s literature in order to provide proficient readers’ advisory. 

● Assisting in programming as needed. 

● Assisting with maintaining the collection as needed. 

● Generating and maintain reports and statistics as needed.

● Assisting the Youth Services staff on various projects, as requested. 

This opportunity requires:

● A bachelor’s degree or minimum 2 years relevant experience.

● Excellent customer service, interpersonal, and organizational skills.

● Experience working with children. 

● The ability to communicate effectively, use good judgment in the decision making process, and work both independently and as part of a team. 

● The ability to use computers and relevant software including Microsoft products. 

● The flexibility to be able to work days, evenings, weekends, and holidays.

● Fluency in a second language is desirable.

● Reliable transportation to arrive to work on time for scheduled shifts

This position is eligible for pro-rated vacation and sick time and mandatory participation in the IMRF pension plan. 

The library supports continued learning and professional growth including job training for new employees. 

How to Apply

To apply: Send a cover letter and resume via e-mail to HR at [email protected]. 

Please include the job title in the subject line. No phone calls please.

Apply To

Indian Trails Public Library District 355 Schoenbeck Wheeling, IL 60090