User Experience Researcher/Designer

Harvard Library is hiring for a User Experience Researcher/Designer. 

Harvard Library is beginning significant work related to the Reimagining Discovery Project to revolutionize how researchers, students, and the global community access and explore Harvard’s extensive collections. Through this work, we want to make all kinds of information easily discoverable and accessible. We intend to center our users in the design of this new unified search. 

Reporting to the Head of UX & Digital Accessibility, the UX Researcher/Designer will play a significant role in this project and related user experience research. Building on existing research, the person in this role will engage with users to confirm their needs, preferences, and behaviors for a unified search system and related sites. They will conduct user research with multiple audience segments and synthesize findings into recommendations for the product team. They may also work with library staff on other UX research projects related to discovery and access. Additionally, the person in this role will create wireframes and prototypes as research artifacts that will inform product development.

**This highly collaborative team position requires a Monday through Friday, 9:00 a.m. to 5:00 p.m. (eastern time zone) schedule. **

All remote work must be performed within a state where Harvard is registered for business (CA, CT, GA, IL, MA, MD, ME, NH, NJ, NY, RI, VA, VT, and WA).

Pay range: $76,400 to $130,000

Basic Qualifications

• Bachelor’s Degree in Psychology, HCI, Computer Science, Library & Information Science, Digital Communications, Web Design or a related field.
• Minimum of 2 years of experience in UX, design, human factors, customer experience, libraries, or a related field.
• Excellent written communication and oral presentation skills.
• Experience using software for online collaboration (i.e. Miro), prototyping software (i.e. Figma), and survey creation (i.e. Qualtrics).
• The ability to work independently and collaborate with a team.

How to Apply

For more information and to apply, please review the job posting.