TECHNOLOGY SYSTEMS SPECIALIST III

Description

TECHNOLOGY SYSTEMS SPECIALIST III

MARINet

$105,280.50 - $126,087.00 Annually

Marin County Free Library

San Rafael, California

 

At the County of Marin, our employees overwhelmingly report feeling their work is meaningful, they like the work they do, and they are proud to tell people “I work for the County of Marin.” Discover more about us, our values and our organizational culture on the Department of Human Resources website. Read on to find out more about this opportunity.

 

The Marin County Free Library (MCFL) is a special taxing district that operates ten branch libraries in Marin under the authority of the Board of Supervisors. It provides public library services to the residents of the unincorporated areas of the County and the cities of Corte Madera, Fairfax, and Novato.

 

The Marin County Free Library is an innovative and dynamic civic institution that is committed to providing exceptional services to a community that cares deeply about the library and encourages the library to assume a critical role in supporting the community to be resilient, equitable, and progressive. MCFL is committed to racial equity and the inclusion of those with multiple perspectives and backgrounds in our decision making.

 

ABOUT THE POSITION

MARINet is a consortium that connects seven public and two academic libraries, creating a powerful network of shared resources. The libraries share a catalog, most physical collections, and some digital resources, enriching the library experience for patrons across Marin County. MARINet also supports the public libraries’ internet connectivity through CENIC.

 

As part of MARINet’s small, dynamic team, the Technology Systems Specialist III (TSSIII) will deliver regular training to a diverse group of library staff. They will write effective documentation for both training sessions and technology projects. The TSSIII will be responsible for installing, configuring, and troubleshooting MARINet’s desktop computers, printers, and network hardware. The TSSIII will also respond to urgent support requests from consortium library staff while advancing long-term projects. These projects may include upgrading a Linux server, implementing a help desk ticketing system, automating processes within the Integrated Library System (ILS) through custom scripts, and deploying a new email notification system, among others.

 

Additionally, the TSSIII will assume a leadership role when covering for the Systems Administrator, overseeing the team as the acting supervisor. This position involves supporting MARINet’s hardware, software, and network infrastructure while collaborating with MARINet staff, library personnel, working groups, and various vendors.

 

This position may require travel between various County library and office locations.
 

Our Highly Qualified Candidate: The ideal candidate embodies respect, empathy, and collaboration in all their interactions. They prioritize building positive relationships with the team, library staff, and vendor partners. Their approach is solution-oriented, focused on improving processes and resolving challenges constructively. As an experienced trainer, the ideal candidate is adept at teaching users with varying technical skills and excels at translating complex concepts into clear, accessible instructions. They are passionate about creating useful documentation.

 

The ideal candidate is a skilled IT generalist and is comfortable troubleshooting local IT, including hardware and software. They seek out ways to stay current and apply the latest methods and tool sets, while maintaining and improving legacy technology. Network administration experience and local workstation support are crucial. Familiarly with SQL, scripting (particularly Perl), Linux, database authentication, and Innovative’s Sierra ILS are helpful.

 

MINIMUM QUALIFICATIONS: Any combination of education and experience that would provide the knowledge and skills listed. Typically, the equivalent of completion of two years of college level or technical training in computer science or a closely related field and three years performing network and/or personal computer user support. Experience in PC repair, network administration, application and software troubleshooting, computer operations, or a substantially similar field may be substituted for the college requirement on a year for year basis.

 

SPECIAL REQUIREMENTS: Candidates selected are subject to fingerprinting by the Sheriff's Department and must pass a Department of Justice LiveScan background check prior to appointment.

 

Filing Deadline: Wednesday, October 30, 2024, 11:59pm. Apply online at https://www.governmentjobs.com/careers/marincounty/jobs/4685546/technology-systems-specialist-iii-marinet. You may also visit  www.marincounty.org/jobs. For any questions, please contact the Marin County HR Dept at [email protected] or call (415) 473-6104. EEO/TTY