Senior Library Clerk

ESSENTIAL FUNCTIONS:

(The essential functions or duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.)

Performs extensive public contact work of considerable technicality.

Answers complex and varied Circulation Desk requests, inquiries, and initial complaints by phone and in person; refers reference and specialized professional inquiries to Librarians and their Associates as needed.

Circulates materials with the computerized Central/Western Massachusetts Automated Resource Sharing System (C/W MARS) with a wide variety of various procedures and functions of charge, discharge, inquiry, and other computerized operations via a computer terminal.

Keeps abreast of new computerized C/W MARS software upgrades by reading regular newsletters and other sources, and attending informational meetings.

Inspects returned print and non-print items and notifies patrons of damage, partial or full losses and charges patrons accordingly; may perform necessary cleaning and basic repairs, and notifies Librarians of need for replacement;

Assists the public in completing applications, registrations, renewals, statements, and forms and is responsible for verification of proper I.D. and the recording of correct information on forms and in the C/W MARS database.

Makes computations of considerable complexity by the computerized C/W MARS system (or by hand if the system is down or overwhelmed) to compute fees.

Performs temporary or full conversion of materials to C/W MARS machine readable format via a computerized system and deletes items as necessary.

Empties library bookdrops daily to discharge items returned and reconciles patron records.

Sorts all returned items by general age order and category and arranges on shelves or trucks in work room.

Places and resolves reserve holds in C/W MARS; notifies patrons of reserves; watches for and separates reserved items, and retrieves for patrons as required.

Straightens and cleans public and staff areas and notifies Chief Librarian of maintenance and cleaning problems.

Retrieves magazines for patrons downstairs in the stacks as needed.

Assists with library supervision by observing lobby and other areas to keep vandalism to a minimum; hands out restroom and other keys as required.

Performs related library and clerical tasks as required.

Qualifications

High school diploma including or supplemented by courses in general office, commercial and computer courses or other fields relating to the duties as set forth herein, or shall have the equivalent combination of education, experience and training which provides the required knowledge, skills and abilities to perform the duties specified.

(This job description does not constitute an employment agreement between the employer and employees and is subject to change by the employer as the needs of the employer and requirements of the job change.)

Full/Part Time

Part Time

Education

NA

Salary Range$21.38 - $26.24  / hour

Salary Notes

Starting salary, position has six annual steps and a seventh step after 20 years of service.

Closing Date

Until filled

How to Apply

Further inquires concerning this salary should be directed to the Personnel Director. Applications will be accepted until the position is filled. An application form can be found here.

All applicants for positions, may obtain details about open positions from the Personnel Office at 413-786-0400.