Security Monitor

Are you passionate about creating a safe and inclusive environment where knowledge thrives? Warren-Newport Public Library is seeking a dedicated and professional Security Monitor to join our team. 

This part-time, non-exempt position averages 9.50 hours weekly. The starting hourly rate is $18.00-$20.00. Hours are Monday 3:30 p.m. to 9:00 p.m. and two weekend shifts per month. Weekend hours are Saturday from 9:00 a.m. to 5:00 p.m. and Sunday from 1:00 p.m. to 5:00 p.m. (Sunday hours are from Labor Day to Memorial Day. Sunday hours are paid at time and half).

As a Security Monitor you'll:

• Proactively monitor library facilities and grounds.
• Enforce the library's behavior policy.
• Engage with difficult or irate youth and adult patrons and de-escalate situations.
• Remove banned patrons from premises by non-physically confrontational means.
• Navigate and monitor video surveillance system.
• Communicate with appropriate stakeholders (staff, managers, police, etc.) regarding any problems or potential problems.
• Document and communicate serious or repeat violations of behavior policy by individuals and issues violation tickets, including suspensions and bans.
• Actively respond to incidents, fights, or other issues in the library which threaten the safety of patrons or staff.
• Surveil facilities for unauthorized persons and if needed, redirect or escort from the building.
• Complete proper documentation for incident reports.
• Close and secure the library building.
• Assists facilities staff with meeting room setups.
• Collects books from the outside book drop.
• Performs other duties as assigned.

Requirements

• High School Diploma or equivalent.
• Customer service and/or security background preferred.
• Experience working with a diverse population, preferably in the public sector.
• Bilingual (Spanish) skills highly preferred but not required.
• Ability to remain calm in stressful situations, and analyze and resolve sensitive public relation matters with limited supervision.
• Requires a full range of body motion including standing, sitting, or walking for extended periods of time.

Part-Time Benefits Include:

• Paid time off in accordance with the Paid Leave for All Workers Act (PLAWA)
• Voluntary 457 Retirement Plan participation

Perks & Work Environment:

• Access to the Employee Assistance Plan (EAP)
• Casual dress code
• Access to a staff lounge
• Monthly staff events

Ready to safeguard knowledge and empower minds? We encourage you to apply today!