Research Services Coordinator

Type: Full-Time Salary: Minimum: $50,000, commensurate with education and experience Posted: 10/23/2024 Category: Libraries

Job Type: time type Full time

Job Number: job requisition id R0063860

Location: Fayetteville Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System two-year institutions will also view open positions and apply within Workday by searching for "Find Jobs for Students".

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Closing Date: 11/01/2024

Type of Position: Library Services

Workstudy Position:

No

Job Type: Regular

Work Shift:

Day Shift (United States of America)

Sponsorship Available:

No

Institution Name: University of Arkansas, Fayetteville Founded in 1871, the University of Arkansas is a land grant institution, classified by the Carnegie Foundation among the nation's top 2 percent of universities with the highest level of research activity. The University of Arkansas works to advance Arkansas and build a better world through education, research and outreach by providing transformational opportunities and skills, promoting an inclusive and diverse culture and climate, and nurturing creativity, discovery and the spread of new ideas and innovations.

The University of Arkansas campus is located in Fayetteville, a welcoming community ranked as one of the best places to live in the U.S. The growing region surrounding Fayetteville is home to numerous Fortune 500 companies and one of the nation's strongest economies. Northwest Arkansas is also quickly gaining a national reputation for its focus on the arts and overall quality of life.

As an employer, the University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance. The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary.

Below you will find the details for the position including any supplementary documentation and questions, you should review before applying for the opening.

If you have a disability and need assistance with the hiring process, please submit a request via the Disability Accommodations | OEOC | University of Arkansas (uark.edu) : Request an Accommodation. Appli­cants are required to submit a request for each position of which they have applied.

For general application assistance or if you have questions about a job posting, please contact Human Resources at 479.575.5351.

Department: Special Collections Architectural Archives

Department's Website:

https://libraries.uark.edu/

Summary of Job Duties: Under the supervision of the Director of Special Collections Services, the Research Services Coordinator is responsible for managing the Special Collections reading room and researcher experience. The coordinator manages the day-to-day functions of the reading room and serves as the primary point of contact when communicating and coordinating researcher needs and workflows among units within the Libraries, including Interlibrary Loan, Digital Services, LINX (offsite storage facility), and Shipping & Receiving. This management includes responding to and assisting researchers; coordinating collections and stacks maintenance for collections used by Research Services; responding to researcher reference questions and coordinating referrals to subject specialists, and training all Special Collections staff, faculty, and student assistants who work shifts in Research Services. This position serves as the primary administrator for Research Services' use of Aeon, a researcher registration and request management software solution, including circulation functions as well as monthly and annual reporting. The coordinator is responsible for reviewing and revising service updates and policies to promote equitable and inclusive access in accordance with professional best practices and creating and maintaining workflows and workflow documentation. This position supervises full-time staff and student assistants and may coordinate work of interns and other temporary staff members. This position contributes to the Special Collections Division and Library goals and priorities as assigned, with a special emphasis placed on outreach.

Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others.

Qualifications:

Minimum Qualifications:

• Bachelor's degree
• At least one year of experience working in a library, archives, museum, or related institution
• Demonstrated experience providing reference and research support in a library, archives, or museum
• Demonstrated experience creating, maintaining, and documenting workflows
• Demonstrated experience using and managing software solutions to facilitate and streamline workflowsPreferred Qualifications:
• At least two years of experience working in a library, archives, museum, or related institution
• Experience with patron and workflow management systems in a library or archives environment
• Experience with conducting research with archives and special collections materials
• Graduate work in libraries, archives, museums, the humanities, or equivalent
• Supervisory experience of full-time staff members, student assistants, or volunteersKnowledge, Skills, and Abilities:
• Knowledge of supporting reference and research needs in a special collections or archives
• Knowledge of archival finding aids, digital collections, library catalogs, and other library research tools
• Demonstrated skill in managing computerized data entry processes and running reports
• Effective written and verbal communication skills
• Ability to work independently and in teams with community researchers, students, staff, and faculty
• Ability to balance competing priorities from different stakeholdersAdditional Information:

Salary Information:

Minimum: $50,000, commensurate with education and experience

Required Documents to Apply:

Cover Letter/Letter of Application, List of three Professional References (name, email, business title), Resume

Optional Documents:

Proof of Veteran Status

Recruitment Contact Information:

Joshua Youngblood, Interim Associate Dean for Special Collections, [email protected]

All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS

Please do not send to listed recruitment contact.

Special Instructions to Applicants: When completing your application, please upload the following: letter of application, resume, and a list of three current references (names, addresses, emails, and telephone numbers).

Pre-employment Screening Requirements: Criminal Background Check, Sex Offender Registry

The University of Arkansas is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

The University of Arkansas seeks to attract, develop and retain high quality faculty, staff and administrators that consistently display practices and behaviors to advance a culture that embeds inclusion, opportunity, educational excellence and unparalleled access for all.

The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

Constant Physical Activity: N/A

Frequent Physical Activity: N/A

Occasional Physical Activity: N/A

Benefits Eligible: Yes

The University of Arkansas is an equal opportunity, affirmative action institution. All applicants are subject to public disclosure under the Arkansas Freedom of Information Act and persons hired must have proof of legal authority to work in the United States.