Reference Librarian

Library: The Nashua Public Library has provided free and equitable access to materials, resources, and entertainment since 1867. The library continues to grow and evolve with the best of 21st-century library programming, technology, and services to meet the community’s needs. Our mission is to enrich our community by being a safe, welcoming, and inclusive environment to discover, connect, create, and grow.

Candidate: The Information Services department at the Nashua Public Library is seeking a proactive, solutions-oriented, and organized Reference Librarian to join our six-person team. The ideal candidate will be committed to providing outstanding service to marginalized communities, passionate about collection development, and enthusiastic about teaching digital literacy to learners of all experience levels. The team prioritizes strong workflow management in a collaborative, inclusive work environment. We encourage both emerging and experienced professionals to apply.

Responsibilities: Full time 40-hour union position, includes regular evening and weekend hours. Duties for this position include direct customer service at our Information Services desk, collection development, technology instruction, and providing one-on-one computer and reference support to customers. Duties may also include special assignments and projects related to the work of the department. The person in this position may participate in community engagement opportunities.

Qualifications:

• Master’s Degree in Library Science and 1-3 years of work experience in a public library setting or equivalent customer service experience required.
• Experience using Microsoft Office software and online research tools and databases is required.
• Experience using Symphony or similar ILS is required.
• Must have excellent communication skills and demonstrated aptitude for serving the public.
• Experience providing technology instruction is preferred.
• Fluency in a second language is a plus.

Hiring Wage Range: $52,449 – $60,129 annually

How to submit an application/resume: Submit cover letter, application/resume, and three professional references on the city’s website (https://www.applitrack.com/nashua/onlineapp/_application.aspx?posJobCodes=1474).

Priority date to apply: Mar 23, 2025