Reference Assistant

The Thomas P. O’Neill Library at Boston College is seeking several Reference Assistants. This is an excellent opportunity for currently enrolled library and information science graduate students to apply library knowledge and reference service skills at a reference desk with a reputation for high standards.

Responsibilities

Provide excellent reference services to library patrons in person and via chat at the O’Neill Reference Desk during weekday evenings, weekend afternoon and evenings, and some holidays. Types of services provided include database and research tool selection, ready reference, basic technology support, directional assistance, and referrals. Work on special projects as needed, including the famous Answer Wall, or reviewing and updating material in FAQs and other online resources.

Qualifications

**Required: **

An understanding of information organization, research practices, library research databases, and library support services. Excellent reference service skills. Current enrollment in a MLIS/MLS program. Preferred:

Completion of reference coursework. Availability for weekday daytime hours during Summer 2025 for training.

Details about the opening:

Academic year 2025-2026:

Weeknight shifts Monday through Thursday, 4pm to 9pm, starting in late August 2025, and continuing through May, 2026.  Weekend shifts on Saturday and Sunday afternoons (tentatively 2pm-6pm on Saturdays and 1pm-9pm on Sundays). Holiday hours during staff holidays throughout the year. Expected 8-15 hours per week depending on scheduling. This position is hired each academic year, with the possibility of renewing employment for following academic years based on budget, staffing needs, and continued enrollment in a graduate program.

Summer 2025: Preference will be given to candidates who are available up to 5 hours/week July through August 2025, during daytime hours: M-Th 9am-5pm, F 9am-3pm, for training and staffing assistance. Pay rate is $20.00/hour.

How to Apply:

Email [email protected] a copy of your resume and a cover letter 

Required: 

An understanding of information organization, research practices, library research databases, and library support services. Excellent reference service skills. Current enrollment in a MLIS/MLS program. Preferred:

Completion of reference coursework. Availability for weekday daytime hours during Summer 2025 for training.

Full/Part Time

Part Time

Education

BA/BS

Salary$20.00  / hour

How to Apply:

Email [email protected] a copy of your resume and a cover letter 

If you have any questions, please email Head of Instruction at Boston College Libraries, Leea Stroia, at [email protected]