Customer Services Assistant
Naperville Public Library
Full-time
On-site
Naperville, Illinois, United States
$17.45-$17.45,Yearly
14 hours ago
Full-time
On-site
Marshfield, Massachusetts, United States
November 15, 2024
$62,678.00-$67,809.00,Yearly
CalculateThe Ventress Memorial Library is excited to announce an opening for an enthusiastic, creative, and adaptable professional to join our team and provide exceptional library services, with a special focus on teens (ages 12-18). This position is perfect for a dynamic librarian who thrives in engaging with patrons of all ages and is passionate about fostering a welcoming environment for young adults.
If you are a passionate librarian looking for an opportunity to inspire and support the next generation while contributing to a vibrant library community, we encourage you to apply!
Key Responsibilities:
Split time between the Teen Area and Adult Reference Desk, ensuring quality assistance to patrons.
Plan and deliver engaging programs primarily during after-school hours, including two evenings per week and alternating Friday/Saturday shifts.
Work closely with the Youth Services Department and other library staff to develop and implement projects.
Build relationships with local students, educators, and community organizations to enhance library engagement.
Qualifications
Required Knowledge, Skills, and Abilities
Proficiency with networked computers, Windows, word processing, spreadsheets, email, and automated library systems. Strong knowledge of reference and information sources, including search techniques. Effective communication skills for training, consulting, and customer service. Ability to engage with the public, especially teens and children, and promote diversity, equity, and inclusion. Strong project management and collaborative skills. Robust technology skills and adaptability to learn and teach new technologies. Familiarity or ability to learn Canva, Discord, Assabet Interactive software, G-Suite, Google Slides, iOS, Zoom, and supervise teen-led activities such as Dungeons & Dragons campaigns.
One to two years of public library experience required. Previous work with teens is a must for this position. In addition, the desired candidate will have a high level of competency with all aspects of library technology.
Full/Part Time
Full Time
MLS/Masters
Salary Notes
This is a full-time 37.5 hours per week position. It includes evenings and 2 Saturdays per month. Benefits included.
How to Apply
To apply for this position, please send a cover letter, resume and contact information for three professional references to Cyndee Marcoux [email protected]
A detailed job description can be found here Reference & Teen Services Librarian
Applications will be accepted until the position is filled.
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