Readers Advisory

Are you looking for a rewarding and meaningful work connecting people to books and reading? If so, look no further. A retirement is leaving us with a rare opening: a Readers Advisors at the Oregon Talking Book & Braille Library!

This position at the State Library of Oregon is part of the Talking Book and Braille Library (Talking Books) division. Talking Books serves as the Oregon regional library for the print-disabled within the National Library Service’s (NLS) network by providing a wide variety of reading materials in audio or Braille formats to over 4,000 Oregonians of all ages. We’re a dedicated and creative team and our everyday aim is improving accessibility to books — and the World at large — for our users.

As a Readers Advisor, you will carry out functions to ensure a smooth flow of services and support operations in Talking Books.  Readers Advisors are the first and main point of contact with Talking Books users, and they communicate with patrons using phone calls, voicemail, and email. This position is responsible for the coordination of serials, equipment, and circulation within Talking Books. The entire collection is digitized, and users are serviced via USPS mail and online, making this a unique library environment.

Job Description:

Salary Range: $3,619 – $4,998

Minimum Qualifications:

Three years of clerical experience. Two years of the experience must have been in a library or related setting providing specialized clerical or technical support, preferably including responsibility for leadwork activities and/or coordination of office or teamwork practices and/or procedures.

College-level courses may substitute for one year of the general clerical experience.

Desired Attributes:

• Computer Literacy including proficiency with Microsoft Word, Excel, and Outlook.
• Demonstrated proficiency in using library specific computer applications, including an integrated library system (ILS) and/or an online catalog (OPAC) .
• Attention to detail and ability to follow complex workflows requiring a high degree of accuracy and contextual decision-making.
• Strong customer service skills with the ability to approach all interactions with a high degree of professionalism, even under sensitive/difficult circumstances.
• Skill in explaining information to the public (in person, on the telephone, or in writing) laws, rules or policies relating to a particular program, operation, or service.

Preference Statement:

Preference may be given to those candidates with prior experience working in library circulation functions and assisting a diverse patron population for library services.

For a full review of the position duties, details, and working conditions, please click here.

How to Apply:

Your candidate profile, cover letter, and resume are the perfect place to display your interest in the position and highlight the skills and experience you will bring, making you the best candidate for the position. Submissions are screened for consistency of information and communication skills at the professional level (attention to detail, spelling, grammar, etc.).

Visit the State of Oregon job opportunities webpage to submit your application, you must apply through your employee Workday account.

Please save a copy of this job announcement for reference, as it is not available for you to view after the announcement deadline.

If you have questions about the announcement, or need an alternate format to apply, please contact the Recruiter, Nancy Karnas at: [email protected] | 971-719-3083.

The deadline is 9/30/2024, so get your resume and cover letter in today!