Patron Services Coordinator

The Seneca Public Library District is seeking a detail oriented Patron Services Coordinator with a passion for customer service. We are looking for a tech-savvy individual who has excellent project management skills and knowledge of the Sierra library system.

Responsibilities:

• Act as resource person for the library staff for daily operations of the patron services.
• Sustain adequate staff coverage during the library open hours.
• Ensure that patron services staff are well-trained.
• Supervise Library Page. 
• Prepare and maintain departmental procedures, records, statistics, and reports.
• Oversee interlibrary loan requests.
• Serve as the liaison with PrairieCat and RAILS.
• Update the library website and social media.
• Participate in professional networking and development.
• Other duties as assigned.

Skills:

• Understanding of circulation and interlibrary loan practices.     
• Thorough knowledge of the Sierra library system, PrairieCat, and WorldCat Discovery.
• Ability to update the library website and Facebook. 
• Strong analytical, problem solving, organizational, and communication skills.

Qualifications:

• Minimum three years of relevant library experience and
• Bachelor’s degree or LTA Certificate.

Benefits: Library covers 100% of employee health and dental insurance premiums. Contribution to employee’s HSA account. Participation in IMRF. Generous paid time off includes sick, holidays, and vacation.

How to Apply

To apply, submit an employment application which can be found at https://www.senecalibrary.net/page/employment-0, cover letter, resume, and a list of three references to

Yana Serdyuk Library Director Seneca Public Library District 210 N. Main Street Seneca, IL 61360 Fax. 815-357-6568                

Application Contact

Yana Serdyuk

https://www.senecalibrary.net/page/employment-0