Patron Services Coordinator

The Seneca Public Library District is seeking a detail oriented Patron Services Coordinator with a passion for customer service. We are looking for a tech-savvy individual who has excellent project management skills and knowledge of the Sierra library system.

Responsibilities:

• Act as resource person for the library staff for daily operations of the patron services.
• Sustain adequate staff coverage during the library open hours.
• Ensure that patron services staff are well-trained.
• Supervise Library Page.
• Prepare and maintain departmental procedures, records, statistics, and reports.
• Oversee interlibrary loan requests.
• Serve as the liaison with PrairieCat and RAILS.
• Update the library website and maintain social media.
• Participate in professional networking and development.
• Other duties as assigned.

Skills:      

• Understanding of circulation and interlibrary loan practices.
• Thorough knowledge of the Sierra library system, PrairieCat, and WorldCat Discovery.
• Ability to update the library website and Facebook.
• Strong analytical, problem solving, organizational, and communication skills. 

Qualifications: 

Minimum three years of relevant library experience and Bachelor’s degree or LTA Certificate.

To apply, submit a job application, cover letter, resume, and a list of three references to: Yana Serdyuk Library Director Seneca Public Library District 210 N. Main Street Seneca, IL 61360 Fax. 815-357-6568 [email protected]

You can email, fax, mail, or bring your application documents to the library.