Patron Services Clerk

We are seeking a dedicated and customer-focused Patron Services Clerk to join our team who will play a vital role in ensuring the smooth operation of our library and providing excellent service to our patrons.

Responsibilities

• Assist patrons with checking in and checking out library materials, including books, DVDs, and digital resources

• Register new library users and update existing patron records as needed

• Provide information and assistance to patrons regarding library policies, services, and resources

**Necessary Knowledge **

• Strong customer service skills and a friendly, approachable demeanor

• Excellent communication and interpersonal skills

• Ability to work independently and as part of a team

• Attention to detail and strong organizational skills

• Possess basic computer skills

• Follow tasks to completion

Qualifications

• High school diploma or equivalent and one year of work experience in a public contact/customer service position

• Must be willing to work evenings and weekends

• Fluency in other languages a plus

Library hours are 9 a.m. to 9 p.m. Monday – Friday, 9 a.m. to 5 p.m. Saturday, and 1 p.m. to 5 p.m. Sunday. Starting salary is $16.55 per hour. Not only is our working environment friendly, but we also value our part-time employees and offer vacation, sick, personal, and holiday pay!

Applicants for all positions are subject to a background check.

Applications are available at the Welcome Kiosk in the library and on the website at www.orlandparklibrary.org under “_About Us/Work Here”. _ Completed applications, along with a cover letter and resume, must be sent to [email protected] by 5 p.m. on Friday, October 11, 2024.  Please indicate “Patron Services Clerk” on the application and subject line of email submissions.

Orland Park Public Library is an Equal Opportunity Employer