Part-Time Library Specialist

Company Description:

The Fashion Institute of Technology (FIT), part of the State University of New York and an internationally renowned college of art, design, business and technology with a strong emphasis on liberal arts, invites nominations and applications for a Part-Time Library Specialist (CBA Title:Technologist C).

Job Description:

This customer and technology service position supports the Access & Circulation Services mission which includes daily operations, collection management, access to library resources at library service points and digital content.

Responsibilities:

• Answer patron queries regarding library resources, services and campus information; Page library materials; Communicate access policies; Assist patrons with the use of print and online resources.
• Liaise with technology assistants to support patrons upon request; Respond to queries regarding available library hardware.
• Create user-friendly user interfaces for library web pages, Libguides, interlibrary loan, and other similar end products.
• Assist, train and support library staff in the use of current library technology, as required; Manage patron holds using the college SIS student information system system (Banner).
• Maintain organization in reading rooms by conducting stack analysis/inventories including: shelving, shifting, and shelf reading.
• Perform general and specific LSP (Alma) maintenance and customization, including, but not limited to working in the Fulfillment and Reserves modules and, editing, or creating and updating items in Alma; Patron database management; Troubleshooting related technical questions.
• Participate and collaborate in collection management projects such as RFID processing, inventory management, and deaccessioning library materials; Process physical materials as needed.
• Coordinate and monitor digitization projects including workflow development and documentation within the unit; work in conjunction with library units on other digital initiatives; Compile, edit, and manage metadata and scanning.
• Fulfill, process, and track Interlibrary loan activity.
• Responsible for opening or securing the closing of the Library as scheduled; in absence of the Access Services Manager, the incumbent serves as the main liaison with Public Safety and/or FIT facilities to address issues and appropriately handle all matters and procedures during closing.
• Monitor student workers, provide guidance in workflows and instruct them on unit processes including, but not limited to handling print material and working the service desk along with a variety of projects as needed.
• Work in various capacities outside of the home unit to accomplish library wide initiatives such as work at library service desks to provide support and services; provide telephone/chat/email reference; collaborate with the other library units to design content for promotional material in print and virtual formats; occasionally provide administrative support; liaise with college facilities as needed.
• Participate in various standing and ad hoc working groups and teams such as campus initiatives, library digital initiatives or other special projects.

The preceding description is not designed to be a complete list of all duties and responsibilities required of the position; other duties may be assigned consistent with the classification of the position.

Requirements:

Minimum Qualifications:

• Associate's degree required.
• 3-5 years of appropriate business experience.
• Experience using library related applications such as library systems platforms (LSPs), resource sharing platforms, student information systems and content management systems.
• Working in any capacity with customer service as a focus.

Preferred Qualifications:

• Working in an academic library with customer service as a focus.

Required Knowledge, Skills, and Abilities:

• Knowledge of the operation of an integrated library management system, Alma experience preferred. Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Knowledge of web page design and proficiency in the MS Office Suite, Adobe CC, web editing platforms, social media platforms. Knowledge of digital imaging/scanning/metadata applications, standards, and protocols.
• Excellent organizational skills.
• Strong communication skills.
• Conflict resolution skills preferred.
• Ability to work quickly and accurately with detailed data, pivot between competing priorities and integrate change into work routines. Ability to learn new technologies quickly and fluently.
• Ability to troubleshoot basic computer problems.
• Proven ability to work independently and effectively in a collegial manner in a changing environment. Must possess the ability to work with a diverse community, while exercising good judgment and common sense.
• Ability to identify and solve problems.

Additional Information:

Please note all offers of employment are contingent upon successful completion of the background check process.

Salary

Salary Range: $38.03- $40.76 per hour

The UCE-FIT Collective Bargaining Agreement (CBA) dictates the compensation, benefits, and conditions of employment. Hiring Rate: $38.03- $40.76 per hour with step increments per Salary Schedule 91, after 18 months of service and annually thereafter.

Title (CBA)

Technologist C

Work Schedule

Days/Hours: W-F, 11am-7pm, in person; work schedule subject to change based on needs of the department.

Benefits

The Fashion Institute of Technology (FIT) provides comprehensive employee benefit programs designed to help keep our faculty and staff and their families healthy, safe, happy, and productive. Our programs also include a variety of components to help our employees improve the quality and balance of their work and family lives and to help them prepare for their futures. For a full list of benefits, visit FIT Benefits.

Visa Sponsorship

This position is not eligible for visa sponsorship by the Fashion Institute of Technology.

Equal Employment Opportunity (EEO) Statement

FIT is firmly committed to creating an environment that will attract and retain people of diverse racial and cultural backgrounds. By providing a learning and working environment that encourages, utilizes, respects, and appreciates the full expression of every individual's ability, the FIT community fosters its mission and grows because of its rich, pluralistic experience. FIT is committed to prohibiting discrimination, whether based on race, color, national origin, sex, gender, gender identity, religion, ethnic background, age, disability, marital status, sexual orientation, military service status, genetic information, pregnancy, familial status, citizenship status (except as required to comply with law), or any other criterion prohibited by applicable federal, state, or local laws. FIT is committed to providing equal opportunity in employment, including the opportunity for upward mobility for all qualified individuals. Applications from minorities, women, veterans, and persons with disabilities are encouraged. Inquiries regarding FIT's non-discrimination policies may be directed to the Affirmative Action Officer/Title IX Coordinator, 212 217.3360, [email protected].

Physical Requirements and Work Environment

The working conditions for this position will be on campus primarily in an office environment. The physical requirement for this position will require frequent sitting, frequent standing, frequent bending, frequent walking, and occasional lifting 50 lbs. or less.

Application Instructions:

In order to considered for this position, please submit the following documents online:

• Resume
• Cover letter
• Unofficial transcript
• A list of three references with telephone numbers and email addresses

Returning Applicants - Login to your FITNYC Careers Account to check your submitted application materials.

Review of applications will begin immediately until the position is filled.

Please note that due to the volume of applications, we will not be able to contact each applicant individually.

Additional information about the Fashion Institute of Technology can be found at: http://www.fitnyc.edu.

The Fashion Institute of Technology is an Equal Opportunity/Affirmative Action Employer and is strongly and actively committed to diversity within the community.