Part-Time Customer Experience Associate

The City of Jacksonville is seeking to Part-Time Customer Experience Associate  and Part-Time Customer Experience Associate – Youth – Programing positions.  This is professional work at the lead worker level providing customer service assistance or programs to children of all ages and their parents/caregivers.

The Part-Time Customer Experience Associate performs basic reference services, collection maintenance, writing or presenting programs and/or customer service assistance or programs to children of all ages and their parents/caregivers.

The Part-Time Customer Experience Associate – Youth – Programming prepares and presents innovative and engaging programs for youth primarily at outreach locations, such as afterschool programs and daycare centers, or inside a Jacksonville Public Library branch.

Minimum Qualifications:

• A Bachelors’ Degree from an accredited institution with a preferred concentration in librarianship, education, child development or other related field is required.
• Basic computer skills required.
• Experience in education, retail, or library support work is preferred.

This is an exceptional opportunity for the right candidate to make a significant contribution in a dynamic, quality-oriented customer-focused organization.  The City of Jacksonville is an equal opportunity/equal access employer.  To be considered for this position you MUST apply online at https://www.jacksonville.gov/jobs.