Member Services Associate

Warrenville Public Library District is looking for a friendly, welcoming individual with exceptional customer service skills to work at our Member Services Desk. This position provides direct assistance to our members, including welcoming all visitors, issuing library cards, checking out materials, collecting fees and resolving questions or concerns about member accounts.

Basic Requirements: • High school diploma or equivalent, LTA Certificate preferred • One-year experience working directly with the public in a customer service environment, library experience preferred • Ability to communicate clearly and concisely, both verbally and in writing, in English. • Ability to walk, sit and stand for extended periods • Ability to lift materials and push book carts with or without accommodations

Critical skills include: • Excellent customer service, communication and interpersonal skills • Strong organizational skills and attention to detail • Computer and keyboarding skills • Proficiency in Spanish (verbal and written) • Have a positive attitude and ability to collaborate with team members

We are especially interested in hearing from applicants who: • Have public library experience • Have experience working with SirsiDynix Symphony and Workflows • Have ability to sort and shelve materials in alphabetical and numerical order • Have knowledge of Dewey Decimal System (preferred)

Benefits & Pay: • Hiring Range: $16.00-$17.00 per hour dependent on qualifications • Salary range: $15.00 / $17.83 / $21.40 (Min/Mid/Max) • Includes prorated vacation & sick time, 9 paid holidays • IMRF retirement participation

Warrenville Public Library District is an equal opportunity employer.

How to Apply

More information including job posting and job description

https://www.warrenville.com/get-involved#work

Please submit resume and cover letter (no phone calls) to 

Application Contact

Ian Stevens, HR Manager

[email protected]

Apply To

https://wpld.info/workwithus