Library Technology Supervisor

Employment Type: Full-Time Salary: Within Local 3144 Range 10: $75,637 - $79,637 annualized Applicant must possess and maintain a valid CT Driver’s license.

The New Haven Free Public Library is seeking a dedicated and innovative Library Technology Supervisor to oversee and enhance the library’s IT operations across its five branches. This role is responsible for managing network infrastructure, cloud services, and public-facing technologies, ensuring seamless digital access for both staff and patrons.

As the Library Technology Supervisor, you will lead technology projects, troubleshoot complex issues, and collaborate with vendors to implement effective solutions. If you have a strong background in IT systems, a passion for public service, and leadership experience, we invite you to join our team and help drive the future of library technology in New Haven!

PRIMARY FUNCTIONS: This is a professional information technology position, responsible for planning, scheduling, coordinating, technology operations and projects across the New Haven Public Library system’s five branches. Work involves maintenance, upgrades and migrations of the library’s public technologies and staff infrastructure including: Networks, Servers, Integrated Library Service (ILS – Innovative Interfaces, Inc. – Sierra), Microsoft Endpoint (Intune) and Office 365, Meraki, and other technology needs.

In this role, the Library Technology Supervisor addresses day-to-day technology needs, provides technical troubleshooting, and works with vendors to implement solutions that support efficient library operations. They manage technology-related projects, such as migrating to cloud-based systems and enhancing network security, ensuring all initiatives align with service goals. Work is performed with latitude for professional judgment and is reviewed through meetings and evaluation of results.

EDUCATION, QUALIFICATIONS & EXPERIENCE: Graduation from an accredited college or university with major course work in computer science, management information systems or related area. Requires 3 to 5 years progressively responsible experience in relevant areas noted above with at least six months of supervisory experience; or any equivalent combination of training and experience which provides the knowledge, abilities, and skills listed below, preferably in a library setting. Comp TIA, Microsoft, ITIL Certifications preferred.

KNOWLEDGE, EXPERIENCE, SKILLS & ABILITIES: See the full position posting.

Learn More and Apply HERE. Open until filled.