Library Technician II

POSITION TITLE:

COMPENSATIONRANGE: 39,060.00 - 39,060.00 USD per year

EMPLOYMENTCLASSIFICATION: Classified

DEPARTMENT: University Libraries

TARGET HIRE DATE: 10/7/2024

BENEFITS: UNC's CareerHub

To ensure full consideration, applications must be received by 11:59pm (MT) on 10/05/2024.

Position Summary:

Help ensure that students, faculty and staff can fulfill their curricular and research needs by delivering assistance and referral for all types of help. Assist patrons to locate, check out and use various types of library materials, resources, and equipment. Maintain the circulation database by updating patron files and holding records for materials. Borrow materials not available in the UNC Libraries for students, faculty and staff and lend materials requested by other libraries in a timely, cost-effective manner within the framework of state, national and international cooperative agreements and guidelines.

Job Duties:

(20%) Receive requests for materials from UNC patrons. Obtain requested materials by searching via the local catalog, Prospector, ILL system, OCLC, online databases and general internet searching; identifying correct bibliographic records; selecting owners of materials; and completing any missing citation information in the formal request. Process the incoming materials for online delivery or checkout and oversee student employees helping with such tasks.

(15%) Track progress of patron requests. Respond promptly to citation questions and problems, overdue notifications, delivery slowdowns, non-supplier notices, and requests requiring a rush response. Update ILL systems by editing unfilled and problem requests. Reconcile overdue and recalled materials. Update and maintain information in ILL system about patrons and lending libraries.

(15%) Provide UNC materials to other libraries through interlibrary loan by receiving requests, determining whether UNC owns the materials and in what format, completing or overseeing the pulling and processing of materials by student employees.

(15%) Update the department's interlibrary loan records and statistics by entering information about each loan in the ILL system to reflect the current status of the item. Complete billing procedures for loans that are not free or billed via automated processes. Bill for items that are lost.

(15%) Complete or supervise routine daily tasks at the main desk including check-in of materials, searching for paging and claims returned items, preparing overdue notices, and processing incoming and outgoing Prospector materials. Prioritize tasks and provide information for student employees as needed.

(15%) Provide assistance and referrals to patrons looking for all types of library and university help at the main desk. Provide circulation assistance including check-out and check-in, renewals, holds and other library account information. Provide information about services and equipment available. Provide assistance for patrons in access and use of online library resources. Provide basic reference assistance and refer more complex research questions to a librarian.

(5%) Serve as contact/building supervisor during night and weekend hours. Responsibilities include opening and closing the building. A User & Delivery Services staff member is available all hours the library is open to deal with unusual situations and at times is the only permanent staff member available.

Minimum Qualifications:

Two years of experience in an occupational field related to the work assigned to the position

Substitutions:

Appropriate education will substitute for the required experience on a year-for-year basis

Benefits: Benefits available includehealth, dental, vision, life and long-term disability insurance, as well as a selection of severaldefined contribution retirement plans for all full-time positions. Employees at UNC receivesick leave, and other leave options may be available based on position. Full-time employeesare eligible to receive tuition waiver benefits, as well as dependents and spousesof UNC Employees who are employed at 0.5 FTE or above areeligible for undergraduate dependent tuition grants of up to 50%. These tuition grants willcover in-state tuition charges. Further requirements may exist. Other benefits may beavailable based on position.

About UNC The University of Northern Colorado is a public doctoral/research institution located in Greeley, Colorado. UNC's commitment to education began in 1889 and continues to be a transformational force for our students. According to CollegeNet's Social Mobility Index, UNC ranked #1 in social mobility (2022). UNC is also committed to providing our faculty and staff with the support they need to succeed as professionals, educators, and in life. Please visit UNC's Career Hub,to learn more about UNC's strategic plan, school programs, and employee benefits. Go Bears!

Commitment to Diversity, Equity, Inclusion, and Belonging The University of Northern Colorado believes diversity, equity, inclusion, and belonging is the pathway to achieving an inclusive community and fostering a campus culture where everyone can thrive. UNC supports the growth of individuals who care about race, gender, sexual orientation, gender identity/expression, lifestyle, age, educational background, national origin, religion, or physical ability - to honor the intersectionality of our campus. Please visit UNC's Career Hub to learn more about UNC's commitment to diversity, equity, inclusion, and belonging.

AAEO Employer The University of Northern Colorado is an Affirmative Action/Equal Opportunity employer that is committed to a culturally diverse staff, faculty, and student body.

The University will not engage in unlawful discrimination in employment or educational services against any person because of race, color, religion, gender, age, national origin, disability, or veteran status. Veteran status and people with disabilities are encouraged to apply. It is the University's policy to prohibit discrimination in employment or educational services on the basis of sexual orientation or political affiliation. The University will likewise take affirmative action to ensure that student applicants and enrolled students are treated during the enrollment at the University without regard to race, religion, gender, age, national origin, disability or veteran status. Such affirmative action shall include, but not be limited to the following: employment, upgrading, demotion or transfer, recruitment or recruitment advertising; layoff, retirement, or termination; rates of pay or other forms of compensation; and selection for training, including apprenticeship. Furthermore, the University will post in conspicuous places, notice setting forth the provisions of this University's Equal Opportunity Policy.

Federal regulations require that the University of Northern Colorado retain all documents submitted by applicants. Materials will not be returned or copied for applicants.

Background Check Satisfactory completion of a background check, educational check, and authorization to work in the United States is required after a conditional offer of employment has been made. The successful candidate must submit original transcripts within one (1) month of hire.

This position is contingent on funding from the Colorado State Legislature, approval by the Board of Trustees, and subject to the policies and regulations of the University of Northern Colorado.

Clery Act In compliance with the Clery Act, the most recent University of Northern Colorado Annual Campus Security and Fire Safety Report is available online. A paper copy can be requested at the UNC Police Department. This report contains crime statistics and policy statements related to safety, conduct processes and Title IX investigations.

Satisfactory completion of a background and education check, receipt of original transcripts within one month of hire, and authorization to work in the United States are required after a conditional offer of employment has been made.

Federal regulations require that the University of Northern Colorado retain all documents submitted by applicants. Materials will not be returned or copied for applicants.

The University of Northern Colorado (UNC) is a Doctoral/Research University enrolling approximately 13,000+ graduate and undergraduate students. The University, founded in 1889, is located in the City of Greeley, which has a growing population of 100,000. Greeley is situated an hour north of Denver and about 30 miles east of the Rocky Mountains. Further information about UNC and Greeley is available at http://www.unco.edu.

This position is contingent on funding from the Colorado State Legislature, approval by the Board of Trustees, and subject to the policies and regulations of the University of Northern Colorado.

The University of Northern Colorado is an Affirmative Action/Equal Opportunity employer that is committed to a culturally diverse staff, faculty, and student body. The University will not engage in unlawful discrimination in employment or educational services against any person because of race, color, religion, gender, age, national origin, disability, or veteran status. Veteran status and people with disabilities are encouraged to apply. It is the University’s policy to prohibit discrimination in employment or educational services on the basis of sexual orientation or political affiliation. The University will likewise take affirmative action to ensure that student applicants and enrolled students are treated during the enrollment at the University without regard to race, religion, gender, age, national origin, disability or veteran status. Such affirmative action shall include, but not be limited to the following: employment, upgrading, demotion or transfer, recruitment or recruitment advertising; layoff, retirement, or termination; rates of pay or other forms of compensation; and selection for training, including apprenticeship. Furthermore, the University will post in conspicuous places, notice setting forth the provisions of this University’s Equal Opportunity Policy.