Library Services Assistant

Location Name: Hernando County Public Library

County: Hernando

Region: Central Florida

Address: 238 Howell AveCity: BrooksvilleZipcode: 34601

ALA accredited Masters required: No

Description The Library Services Assistant performs routine information services and circulation duties requiring general knowledge of library functions and services. Additionally, all library staff are expected to use quality customer service with both internal and external customers.

Examples of Duties

• Supports the Hernando County Public Library’s mission by providing and facilitating innovative lifelong community enrichment, education, and entertainment.
• Creates positive customer experience for all library customers. Checks out and checks in materials.
• Registers customers for library cards and renewals.
• Conducts interviews with customers to clarify information needs. Develops search strategies to fulfill customer requests.
• Refers more complex questions to appropriate library personnel to ensure timely and accurate response to customer requests.
• Provides library customers with basic technology assistance. Place holds on materials.
• Teach customers how to place holds on materials and other catalog functions. Orders library materials from other agencies.
• Conducts basic tours to encourage library use through general orientation to the library system and facilities, collections and services.
• Conducts orientation for customers to online resources including the catalog, databases and eBooks.
• Participates in the delivery of library programs, outreach and activities that serve to educate users about library services.
• Collects fines and fees.
• Assists in the maintenance of library equipment by replenishing supplies, cleaning and reporting breakdowns in order to ensure efficient operation of equipment.
• Shelves materials and keeps shelves in good order and appearance.
• Regular attendance and availability during all operating hours, with the ability to work at any Hernando County Public Library location.

Education/Qualifications:

• Minimum Requirements High School Graduate or equivalent (GED)
• Two (2) years of experience in the delivery of library services or three (3) years of direct delivery of customer service
• Licenses, Certifications, or Registrations
• Must possess and maintain a valid Florida Driver’s License and be insurable by current insurance carrier.
• Special Requirements
• NIMS IS-700, IS-800, ICS-100, and ICS-200 within 6 months of employment
• County employees are required to report for work during a state of emergency and are subject to recall around the clock for emergency response operations which may include duties other than those specified in this job description.

Contact Person: Danielle Archuleta

Contact Email: [email protected]

Contact Phone: 352.754.4013

How to Apply / Instructions:

https://www.governmentjobs.com/careers/hernandocofl/