Library Page

The Library Page is a customer/resident service-oriented position responsible for circulation of library materials, front desk customer contact, and providing services to customers/residents in an effective, courteous and knowledgeable manner. 

Responsibilities include but are not limited to:

Charging, discharging and renewing library materials, assisting patrons with their reserves and library card accounts, registering new customers, issuing library cards and collecting fees and fines.

Sorting and shelving books in all areas of the library, according to the Dewey Decimal System and checking shelves for correct arrangement of books.

Answering telephone, directing customers to appropriate staff and answering simple reference questions.

Assisting staff with library projects.

Assisting the public with a positive and pleasant attitude.

Qualifications

Work is performed under typical office conditions; noise level ranges from very quiet to very noisy. Employee must be able to perform duties while being constantly interrupted during the day. Must be able to operate a computer using standard office software as well all other standard office equipment.

RECOMMENDED MINIMUM QUALIFICATIONS EDUCATION AND EXPERIENCE High School diploma; public library experience preferred.

ADDITIONAL REQUIREMENTS Excellent customer service skills required. Must have strong written and oral communication skills.

KNOWLEDGE, ABILITY, AND SKILL The employee must have the ability to deal effectively and courteously with the public. Flexibility is required. Candidate must be able to work evenings and weekends, including “on-call” responsibility during inclement weather or staff illness. Good oral and written communication skills and an ability to exercise good judgement and tact in carrying out library services and programs. The employee must be highly motivated, organized, energized by constant change and the challenges that it generates. Must also have the ability to work independently, receiving general instructions and minimum supervision after initial training. A working knowledge and willingness to learn computer applications and the internet is preferred.

PHYSICAL REQUIREMENTS Employees is regularly required to walk, stand, sit, speak and hear; use hands to finger, handle feel or operate objects, tools or controls. Able to reach with hands and arms and the ability to hold and manipulate library materials, such as books, videos, magazines, etc. An employee may be required to stoop, bend and lift or move objects weighing up to 30 pounds. Vision and hearing at correctable to normal ranges; ability to read documents and use a computer and telephone system is required.

Full/Part Time

Part Time

Education

NA

Salary$15.00  / hour

Closing Date

January 13, 2025

How to Apply

Applicants should email a cover letter, resume, a Town of Dighton Employment Application in PDF form, and the names of three (3) references to Karin Brady, Human Resources Coordinator, at [email protected], or by mail or in person to Karin Brady at 979 Somerset Avenue, Dighton, MA 02715.