Library Info Specialist 3 - Resource Sharing

Requisition ID: req32224

Working Title: Library Info Specialist 3 - Resource Sharing

Position Grade: 11

Position Summary

The College of University Libraries & Learning Sciences (UL&LS) is seeking a full time Library Info Specialist 3 with strong customer service experience, proven ability to work effectively in a team environment, and interest in learning new skills. We seek someone who is enthusiastic about working in an active environment doing a wide variety of tasks. The current vacancy is in the Zimmerman Library, Resource Sharing unit, and is part of the Access Services group.

This position provides time-sensitive library services to UNM faculty, students, and staff. It involves processing requests for loans and scans, verifying and correcting citations, and searching and ordering using an integrated library system, databases, and interlibrary loan software. Problem solving and analytical skills, including the ability to troubleshoot complex citations, are required along with the ability to ensure that library policies and procedures are followed. This position will also train and supervise student employees. The position involves physical activity including, but not limited to, pulling books and bound journals from shelves, lifting boxes, opening mail, sorting materials, and moving book trucks.

The Resource Sharing team plays a vital role in supporting the teaching and research missions of the University of New Mexico (UNM) by processing over 40,000 requests in a typical year.

THE ENVIRONMENT

UNM is a Tier I Research Institution, a Hispanic-serving institution, and the flagship university in a majority minority state. To support UNM's campus constituents and colleagues, the College of University Libraries & Learning Sciences affirms its commitment to honor diversity, ensure fairness and access, and create an environment where all employees are treated respectfully. These commitments include supporting UNM and CUL&LS JEADI (Justice, Equity, Accessibility, Diversity, and Inclusion) initiatives and the CUL&LS Anti-Racism statement.

The College of University Libraries & Learning Sciences includes University Libraries, the Organization, Information and Learning Sciences (OILS) academic program, and the UNM Press. University Libraries is a member of the Association of Research Libraries, the Greater Western Library Alliance, and the New Mexico Consortium of Academic Libraries. University Libraries contains over 3 million volumes and includes three central campus libraries: Centennial Science & Engineering Library, Fine Arts & Design Library, and Zimmerman Library (humanities, social sciences, and education). A fourth facility, the South Campus Repository, serves as a long-term offsite repository for library collections.

Founded in 1889, the University of New Mexico sits on the traditional homelands of the Pueblo of Sandia. The original peoples of New Mexico - Pueblo, Navajo, and Apache - since time immemorial, have deep connections to the land and have made significant contributions to the broader community statewide. We honor the land itself and those who remain stewards of this land throughout the generations and acknowledge our committed relationship to Indigenous peoples. We gratefully recognize our history.

See the Position Description for additional information.Minimum Qualifications

Bachelor's degree; at least 3 years of experience directly related to the duties and responsibilities specified.

Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.Preferred Qualifications

1. Experience providing interlibrary loan services, including citation verification using multiple databases, and OCLC/Rapid request processing.
2. Experience with staff-side ILLiad and/or OCLC interlibrary loan software.
3. Demonstrated successful customer service experience.
4. Experience with providing reference services.
5. Experience working independently with limited supervision.
6. Demonstrated good time management skills.
7. Demonstrated commitment to working effectively and collegially in a team-based environment within a diverse campus community.Campus: Main - Albuquerque, NM

Department: CULLS (107A)

Employment Type: Staff

Staff Type: Regular - Full-Time

Status: Exempt

Pay: Monthly: $3,657.33 - $4,901.87

Benefits Eligible This is a benefits eligible position. The University of New Mexico provides a comprehensive package of benefits including medical, dental, vision, and life insurance. In addition, UNM offers educational benefits through the tuition remission and dependent education programs. See the Benefits home page for a more information.

ERB Statement As a condition of employment, eligible employees working greater than .25 FTE as determined by the New Mexico Education Retirement Act must make mandatory retirement contributions. For more information, review the Benefits Eligibility at a Glance grid.

Background Check Required: Yes

For Best Consideration Date: 2/6/2025

Eligible for Remote Work No

Application Instructions

Only applications submitted through the official UNMJobs site will be accepted. If you are viewing this job advertisement on a 3rd party site, please visit UNMJobs to submit an application.A resume and cover letter are required. Applicants should address qualifications in their cover letter, including experience using ILLiad, OCLC, or other interlibrary loan software.

The University of New Mexico is an Equal Opportunity/Affirmative Action Employer and Educator.