Library Branch Manager

Description

The Branch Manager works with the Library Director in furthering the library's mission and accomplishing goals. This position requires the incumbent to have advanced knowledge of library policies, procedures, services, and resources. Primary responsibilities include providing prompt and friendly service to the public and managing and coordinating the operations, activities, and staff of the library.

This position is located at the Waco Central Library, 1717 Austin Avenue, Waco, TX 76701
The working days and hours include day shifts, evening shifts until 9 PM, and alternating weekend shifts, including Sunday afternoons.

Requirements

Minimum Qualifications:

• Master's Degree in Library Science from an ALA-accredited institution
• 4 years of library experience, including supervisory and program management experience.

Essential Functions: 

• May be required to provide assistance at other Library locations.
• Must be able to work days, evenings, and weekends, including Sunday afternoons. 
• Plans, organizes, administers, and evaluates the operations activities of the branch, including facilities, equipment, and branch security issues.
• Provides excellent customer service to patrons by assisting patrons with reference, readers’ advisory, and general computer questions.
• Oversees the preparation and administration of assigned division budget.
• Develops goals, objectives and establish priorities for library projects.
• Supervises assigned divisions and staff in day-to-day operations, sets schedules, and assigns job tasks.
• Performs supervisory functions that include interviewing, selecting, training, evaluating, disciplining, developing, and terminating staff; provides staff with the resources, equipment, tools, and knowledge necessary to perform and improve services; and guides employee work efforts to be successful, creative, and resourceful.
• Tabulates daily branch summary of cash and credit collections.
• Gathers and compiles data to prepare statistical and analytical reports of branch activities and operations.
• Develops and maintains collections by reviewing, evaluating, selecting, purchasing, and withdrawing materials.
• Evaluates library services and makes recommendations for improvement and suggestions for new services, policies, and procedures.
• Handles patron complaints and problems patiently, decisively, and within the set policies.
• Develops, plans, administers, and promotes programs and services to patrons and community organizations.
• Ensures employees are trained and work in accordance with City policies, procedures, regulations, Safety Plans, and laws.
• May be required to respond after-hours, including holidays and weekends, in the event of a departmental or City-wide emergency.