Library Assistant

POSITION SUMMARY:

This is a 30 hour per week position with the Circulation Services Team of the Headquarters Library in Wausau.

Serving as the primary point of contact at the Wausau Headquarters circulation desk and drive thru, this position ensures the smooth and efficient operation of circulation services while delivering exemplary customer service to patrons and supporting library staff. The Library Assistant identifies and implements innovative solutions to enhance customer service, streamline circulation processes, and contribute to the overall efficiency of library operations, working under the guidance of the Lead Library Assistant and/or the Library Support Services Manager.

Hours can include days, evenings, and weekends. Additional hours to attend meetings, workshops or to fill in for other staff may be required.

QUALIFICATIONS:

Associate's degree preferred, with two years of experience in a public library or related customer service environment. Equivalent combinations of education and experience will be considered.