Librarian II – Instructional Services

Location Name: Boca Raton Public Library

County: Palm Beach

Region: Southeast Florida

Address: 400 NW 2nd AvenueCity: Boca RatonZipcode: 33432

ALA accredited Masters required: Yes

The Boca Raton Public Library provides outstanding library services, resources, and programs that meet the educational, recreational, cultural, and informational needs of the City of Boca Raton. Public Services includes operations across four service centers – the Spanish River Library, the Downtown Library, Mobile Library Services, and the Digital Library.

Under the direction of the Technology & Digital Services Librarian III, this position is responsible for the effective administration, operation, budgeting, training, and evaluation of a major service center in the Boca Raton Public Library (BRPL). Work includes supervision of professional and paraprofessional personnel, and volunteers.

This section head position oversees a creative, experienced team of four full time Library Assistant II and seven part time Library Assistant II, split between two locations – Downtown Library and Spanish River Library. This Instructional Services section head and team develops and offers more than 700 educational and fun adult programs a year. Please see the job description for more details.

• Plans, organizes, directs, and supervises the public library’s Instructional Services programs and services offerings to the Public, to City employees, and to the library staff;
• Maintains excellent relations with the Public by handling escalated customer complaints, customer feedback and customer suggestions in a professional manner;
• Maintains excellent relations with the Instructional Services staff, BRPL leadership team, the Recreation Services Department, other City Departments, and BRPL stakeholders through regular communication, meetings and reporting;
• Oversees the hiring, orientation, training, supervision, scheduling, professional development, and regular evaluation of all Instructional Services professional personnel, paraprofessional personnel; oversees the selection, orientation, training, supervision and scheduling of Instructional Services volunteer or intern personnel;
• Evaluates, recommends, implements, and monitors technology or tools for the Public or for library staff which support Instructional Services, including computer labs, under the direction of the Technology & Digital Services Librarian III;
• Supervises and participates in the development, preparation and presentation of library programs, classes, events, and projects relevant to Instructional Services, with focus on information literacy and access, employment skill development, financial literacy, and self-learning opportunities for adults;
• Develops classes and trains the Public and library staff in research, technology, library system software, workplace software, online applications, or distance learning, under the direction of the Technology & Digital Services Librarian III;
• Researches, evaluates and compiles bibliographies, online content, and other reference and subject material, as assigned;
• Works with the marketing team to advertise tools, classes or programs relevant to Instructional Services programs and classes;
• Serves as needed as a member of the library leadership team to determine and implement library policy, procedures, and programs related to Instructional Services;
• Collects, analyzes and reports Instructional Services statistics;
• Assists in analyzing, preparing and administering budgets in assigned areas.
• Enforces the Rules of Conduct, library policies, and procedures and maintains order at the libraries.

Education/Qualifications:

• Master's Degree in library and/or information science from a college or university accredited by the American Library Association required;
• Three (3) years’ experience working in public or academic libraries required;
• Two (2) years supervisory experience required;
• Possession of a valid State of Florida Class ‘E’ driver’s license
• Instructional experience in a public or academic library is preferred

Multilingual Skills Required: No

Contact Person: Ellen Randolph

Contact Email: [email protected]

Contact Phone: 561-393-7962

How to Apply / Instructions:

Please apply through the City of Boca Raton job opportunities' website:

https://www.governmentjobs.com/careers/bocaratonfl?keywords=library