Hourly Library Assistant, HSL

Description

General Description of Duties

• Provide excellent customer service at the Health Sciences Library service desk.
• Answer questions about library resources, policies, and general information.
• Check out library materials to users.
• Check in returned library materials.
• Give general support to users for basic printing and computing issues.
• Perform data entry or similar clerical functions in support of library collection assessment or other projects.
• Monitor the library building and report facilities issues appropriately.
• Work with security personnel to maintain a safe environment and report incidents as necessary.
• Assist patrons with online and budget code payment transactions
• Perform opening procedures on weekends
• Perform closing procedures and secure the building at the end of each shift.
• Reports to the Library Service Manager in the Library Engagement and User Experience department.

Minimum Qualifications

• Ability to work independently
• Ability to handle multiple requests at once while at a service point
• Punctuality, reliability, and good communication skills
• Basic computer skills and ability to learn new software/systems

Preferred Qualifications

• Library work experience
• Experience in an academic environment or with health professionals

Work hours:

Up to 10 hours/week, including evening and weekend shifts. Library hours vary in accordance with the academic calendar, and schedules are set on a semesterly basis.