Computer Technician

Statement of Duties: Under the general direction of the Senior Computer Technician, the Computer Technician is responsible for providing ongoing technical support of information systems and processes that are critical to the services and operations of the library.

Through excellent customer service, the technician is able to provide high level support and oversight of library technology to ensure seamless access to library materials and services. Primary responsibilities include operational support of the integrated library system, network, self-check machines, and other peripheral equipment. The technician also facilitates a regular schedule of programming for library patrons with various levels of technical expertise.

REQUIRED MINIMUM QUALIFICATIONS:

• Education and Experience: Bachelor's degree in Computer Science, Information Systems, or a related field and 3 years of experience in computer technology support; OR High School Diploma/GED and 5 years of experience in computer technology support.
• Knowledge: Working knowledge of computer hardware and software, including operating systems such as Windows, macOS, and Linux. Familiarity with networking concepts (e.g., LANs, TCP/IP) and web servers. Experience with security software and antivirus solutions. Knowledge of time management and scheduling software.
• Abilities: Ability to troubleshoot, diagnose and resolve computer issues. Strong written and verbal communication skills are essential. Ability to plan, prioritize, and execute tasks efficiently and independently, with a keen eye for detail. Ability to leverage online resources and conduct effective research is also crucial for supporting departmental operations. Ability to work in a self-directed environment and possess a strong work ethic in a team mentality.
• Skills: Skill in assessing hardware and/or software technology needs and instructing others in the use of computer programs and equipment. Proficient written and oral communication skills.

Salary: $62,844.60 - $66,157.00 Annually

Please see the full position posting and apply online HERE. Paper applications will not be accepted. Qualified applicants must submit an application no later than 11:59 pm, Tuesday, December 31st, 2024. EEO/M/F/D/V