Circulation Lead (Library & Archives Paraprofessional 3)

Salary: $3,393.00 - $4,410.00 Monthly

Location: Mount Vernon, WA

Job Number: C24-046

Opening Date: 11/21/2024

Position Summary

The Opportunity: The Library & Archives Paraprofessional 3 (LAPP3) Circulation Lead position works directly with students, faculty, staff, and the public to provide customer-focused library services. The Circulation Lead contributes to students' success by providing a welcoming, inclusive learning environment. The position supervises the day-to-day operations of the Circulation Department including leading assigned staff. In the absence of the Librarian, the position may assist with basic reference questions or direct students needing additional help to a remote librarian. This position works under the general supervision of the library department chair.

This is a full-time, Classified position, working an 11.5-month cyclic schedule, and is in the Library at the campus in Mount Vernon, Washington. The hours are variable and may include evening hours.

The Location: Skagit Valley College is on the traditional and unceded territories of the Coast Salish People's, especially on Swinomish Indian Tribal Community, Upper Skagit Indian Tribe, Samish Indian Nation, Nooksack Indian Tribe, and Sauk-Suiattle Indian Tribe. Located in a geographically diverse region between the dynamic metropolitan hubs of Seattle and Vancouver, BC, SVC is never far from world-class outdoor recreation, urban arts scenes, and local cultural events. SVC serves our local communities with a campus in Mount Vernon, Oak Harbor on Whidbey Island, and centers in Friday Harbor, a Marine Technology Center in Anacortes, and a Brewing Academy in Burlington.

Mission: Skagit Valley College cultivates student learning and achievement; contributes to the educational, personal, and economic success of students; and promotes equitable and thriving communities.

Vision: The primary focus of Skagit Valley College is student-centered teaching and learning. We are committed to:

• Equitable student outcomes in access, achievement, and community;
• Our Guiding Principles;
• Decisions based on strategy and evidence;
• The development of our employees;
• A diverse and inclusive college community where everyone belongs.Guiding Principles: Respect, Integrity, Open and Honest Communication, Collaboration, and Compassion.

About SVC: Established in 1926, Skagit Valley College is a comprehensive community college within the Washington State Board for Community and Technical Colleges (SBCTC) providing associates and bachelor's degrees, as well as certificates, in high-quality academic transfer pathways, workforce training, basic education for adults, and lifelong learning opportunities. Our equity goals align with SBCTC's Vision statement; "Leading with racial equity, our colleges maximize student potential and transform lives within a culture of belonging that advances racial, social, and economic justice in service to our diverse communities."

SVC's commitment to equity and social justice drives our collective work to increase access to higher education, inspire student learning and achievement, and strengthen our diverse community. We embrace equity through our core themes of access, achievement, and community by pursuing the continuous examination and revision of norms, policies, and practices to foster the success of all.

SVC aspires to reflect the diverse racial, ethnic, and linguistic demographics in the district, particularly a growing Latinx population. As an emerging Hispanic Serving Institution (HSI) SVC seeks equity-minded leadership, faculty, and staff that are committed to inclusive practices and diverse environments where students from all backgrounds can thrive via multidisciplinary collaboration and the implementation of an array of services. Candidates representing all aspects of diversity are encouraged to apply. Skagit Valley College offers:

• An unrelenting focus on our mission to improve the lives of our students and to strengthen our diverse community.
• Support for innovative teaching, learning, and scholarship.
• Exciting opportunities for personal and career growth.
• Diverse cultural and environmental benefits of rural, suburban, and urban lifestyles.
• Friendly, supportive, and diverse work environments.
• Excellent benefits include competitive leave packages and an array of health, dental, vision, and retirement plans to meet your current and future needs. Duties and Responsibilities

Customer Service/Circulation Desk

• Welcome students and direct them to the appropriate resource (librarian, etc.);
• Assist customers at the Circulation Desk;
• Check library materials in and out including renewals in person, via email, or by phone;
• Stamp due date cards;
• Responsible for maintaining library open hours, making sure the front desk is consistently staffed;
• Coordinate with IT to checkout laptops and maintain inventory records;
• Place holds for patrons, checking expired hold shelf and redirecting materials not picked up to either be re-shelved, placed on hold for another patron, or set in transit back to the Whidbey campus;
• Manage patron records including blocking patron records including waiving fines/fees;
• Process and transfer materials for holds or returns between campuses;
• Catalog brief bibliographic records;
• Process new books brought over from the Reference Desk;
• Sort and distribute the mail;
• Respond to basic reference and directional questions for the library/campus in general about where to find certain materials, buildings, offices, etc.;
• Work collaboratively with various campus departments on student accounts;
• Assist patrons with printer and minor technical issues;
• Compile statistics for circulation area including gate count, conference room usage, etc.;
• Compile documentation and submit forms to initiate collections proceedings for patrons with large fines/fees.

Supervisory Responsibilities

• Interview and select candidates for hourly and work-study positions;
• Process hiring paperwork for new hourly and student workers;
• Train, oversee, and support hourly and student workers;
• Assign job tasks to hourly and student workers;
• Create quarterly work schedules; adjust as needed and give the okay to take time off or make up hours or rearrange scheduling with other students;
• Plan and manage budgets from any source for hourly and student worker;
• Complete hourly and student worker evaluations as needed;
• Monitor general stacks and assign tasks including shelf-reading, shelving returned materials, shifting as needed to make room;
• Maintain a cleaning schedule for the library stacks.

Interlibrary Loan

• Use the Online Computer Library Center (OCLC) Worldshare system to monitor requests and transfer materials between libraries nationwide (sometimes internationally);
• Create and update Interlibrary Loan bibliographic or item records in an integrated library system;
• Create new Interlibrary Loan requests for faculty/staff when necessary;
• Contact the Business Office to issue invoices for lost Interlibrary Loan materials.

Other Duties

• Assist Technical Services paraprofessional with processing newly purchased materials when needed including covering books, adding pockets, barcodes, and property stamps;
• Create analytical reports as needed;
• Count money in collaboration with other personnel;
• Represent the Library on College committees;
• Assist with compiling statistical data for special projects;
• Maintain supply inventory for Circulation area and request supplies for purchase;
• Other duties as assigned.

Knowledge, Skills, and Abilities

Knowledge and/or understanding of:

• Knowledge and/or understanding of: Customer service skills;
• Anticipate, assess, and respond to customer needs in a timely manner;
• Library management systems, library collection, and organization;
• Library policies and possess critical thinking skills for assessing when exceptions to policies should be made;
• All duties are intrinsic to managing a circulation desk, including reserves, and running notices;
• Basic printer skills, such as changing the toner, maximizing the printer resources, reloading paper trays, troubleshooting printing problems, fixing paper jams, and "purging" the printer when it is not printing;
• OCLC system for updating interlibrary loan request status and records;
• Basic Word, Outlook, and Excel functions for creating lists, letters, labels, spreadsheets, and documenting statistics and reports.

Ability to:

• Familiarize yourself with the operation of new equipment, learn the functions and limitations, and use the new equipment;
• Maintain accurate records and follow-up on periodical claims in a timely manner;
• Plan and manage time effectively;
• Identify and handle competing priorities, make effective decisions within short time frames, meet deadlines, and take appropriate actions;
• Keep supervisor and co-workers informed of need-to-know items and share complete and accurate information with others;
• Work cooperatively with co-workers, both in the library and in other departments. Qualifications

Minimum Qualifications:

• High school completion or equivalent;
• Three (3) years of applicable library technical experience including;
• One (1) year beyond the entry-level;OR
• An Associate degree in Library Technology from an accredited program;
• One (1) year of technical experience in the functional operations of a library;OR
• Equivalent combination of education and experience.Preferred Qualifications:
• Fluent in oral and written Spanish;
• Post-secondary education or certificate in Library Science or other Information Literacy field;
• Experience working in a library in a college or higher education setting;
• Excellent oral and written communication skills. Salary, Benefits, Conditions of Employment, Application Procedure

Salary and Benefits:

• Salary is based on Range 39, Step A, $3,393 per month with periodic increments to $4,410 per month. Starting salary may be dependent on education, qualifications, and experience. Salary and benefits are subject to change in accordance with legislative mandates and collective bargaining agreements.
• This position is eligible for overtime pay in accordance with the Fair Labor Standards Act and is dependent upon continued grant funding.
• This is a union-represented position subject to a collective bargaining agreement.
• Retirement, medical, and insurance benefits are provided in accordance with state regulations. Additional information on benefits can be found at https://fortress.wa.gov/hca/pebbhealthplan/compare.aspx.Application Deadline: Priority screening will begin after December 6, 2024. Applications received on or before this date will receive first consideration. Applications received after the screening date may be considered until the position is filled.

Please be aware that the College hiring authorities reserve the right to hire one or more candidates and may exercise the option to make a hiring decision prior to the conclusion of the recruitment process. Only candidates selected to interview will be contacted.

Application Procedure: To be considered for this position, applicants must:

1. Meet the minimum qualifications and;
2. Submit a complete application to the online recruitment system at www.skagit.eduthat includes the following:
   • The online application, which includes answers to all supplemental questions and contact information for at least three (3) professional references;
   • A current resume; (Attachment: Resume);
   • A letter of interest addressing the minimum, desired qualifications, and your education and experience as it supports the responsibilities of this position; (Attachment: Cover Letter).In order to be considered for the position, you must complete the online application in full and attach the required supplemental documents. Failure to provide this information may eliminate you from consideration for this position.

Conditions of Employment:

• Prior to employment, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.

Additionally, pursuant to RCW 28B.112.080, applicants must declare whether they are the subject of any substantiated findings of sexual misconduct in any current or former employment or are currently being investigated for, or have left a position during an investigation into, a violation of any sexual misconduct policy at the applicant's current or past employer. By law, post-secondary education institutions cannot hire an applicant who refuses to declare the existence or non-existence of an investigation or findings subject to this statute.

• In the interest of providing a healthy, safe, and secure educational and work environment, and in order to meet the requirements of federal legislation, it is the policy of Skagit Valley College to maintain an alcohol and drug-free workplace for our employees and students.
• If hired you will be required to provide proof of identity and documentation of U.S. Citizenship or appropriate authorization to work in this position as required by the Immigration Reform Control Act of 1986.
• This classification is included in the classified staff bargaining unit, represented by the Washington Public Employees Association, WPEA.Application Assistance: If you have questions about the position or require special accommodation, you may contact Human Resources at (360) 416-7794, Monday through Thursday, 8:00 am to 5:00 pm Pacific Time. SVC complies with the Americans with Disabilities Act. Applicants with disabilities who require assistance with the recruitment process may leave a TDD/TTY message at (360) 416-7718 by the application closing date.

For questions regarding the online application system, you may call NEOGOV Applicant Tech Support at (855) 524-5627 from 8:00 am to 5:00 pm Pacific Time. For best results, apply using one of the following browsers supported by NEOGOV: Google Chrome, Mozilla Firefox, Safari, Microsoft Edge, and later versions of Internet Explorer.

SVC Annual Security Report: The U.S. Department of Education and the federal Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act require all colleges to provide information to current and prospective students and employees about campus safety policies, procedures, and statistics on certain crimes, including hate crimes, domestic violence, dating violence, stalking, and sexual assault. We are required to report our campus security information and statistics in an Annual Security Report, which is updated annually each October. All prospective employees may obtain a copy of the Annual Security Report from the Human Resources Office by calling (360) 416-7794 or by accessing the Report at:https://www.skagit.edu/about/safety-security-parking/

Skagit Valley College is an equal-opportunity employer and is committed to providing equitable opportunities for all groups in terms and conditions of employment and personnel practices.

Skagit Valley College provides a drug-free environment and does not discriminate on the basis of race, color, creed, religion, national origin, sex, sexual orientation, and/or gender identity, pregnancy, genetic information, age, marital status, disability, honorably discharged veteran or military status in its programs and employment. For inquiries regarding non-discrimination policies, contact Carolyn Tucker, Vice President of Human Resources/EEO, 360.416.7794 or [email protected]. For inquiries regarding sexual misconduct compliance, contact Title IX Coordinator, Sandy Jordan, 360.416.7923 or [email protected]. Mailing address: 2405 E. College Way, Mount Vernon, WA 98273.

Skagit Valley College is an Equal Opportunity Employer. Skagit Valley College provides a drug-free environment and does not discriminate on the basis of race, color, national origin, sex, disability, sexual orientation, or age in its programs and employment.