Borrower Services Library Assistant

The Ideal candidate: Are you awesome? Are you energetic, inviting, friendly, and customer service driven? Do you take pride in your work? Are you a team player? Do you love people? Do you thrive in an environment of constant change and experiments to make the library a more enjoyable and effective place for the community? Do you have high expectations of yourself? Do you have a flexible schedule? Do you aspire to learn as much as you can? Do you love challenges? If you answered yes, this position was made for you!

The work: Library assistants are first and foremost representatives of the library. You will be working at the library’s public service desks as a member of a team to provide excellent customer service. You will also be required to become a passport acceptance agent (training provided). Duties include but are not limited to: patron assistance at the circulation desk (checkout, discharging, renewal, patron registration, settling fines, etc); some patron assistance at the children’s desk and adult services desk as needed; shelving; searching for materials in the catalog and on shelves; packing for interlibrary loan deliveries; and other duties as required. Light lifting and bending required. There is always something that needs to be done, so this is not a job for the inherently lazy.

Basic Qualifications:

• High School degree
• US Citizen
• Comfortable with computers, the internet, basic MS office, and mobile devices
• Flexibility to cover additional shifts

Recommended (but not required) qualifications:

• Experience working or volunteering in a library setting
• Experience with Polaris ILS
• Experience as a Passport Agent
• Foreign language proficiency, particularly Spanish

Premium (absolute must have) qualifications:

• Amicable personality and demeanor
• Willingness to learn and try new things
• A good soul
• See “Ideal Candidate” questionnaire above

Click here for more details.

To apply email a cover letter, resume, and three professional references to [email protected], Subject line: Borrower Services – [Full Name]

“Good Faith” Salary, Range, or Rate of Pay

Compensation: $17.37 per hour