Access Services Supervisor

• Job #: 041702 Location Syracuse, NY Pay Range: $23.59 - $29.50 Per Hour Hours: 37.5 hours per week Standard hours: Tuesday - Thursday: 1 PM - 9 PM, Friday - Saturday, 12 PM - 8 PM, (Off Sunday, Monday) Job Type: Full-time

Job Description: The Access and Resources Sharing Department at the Syracuse University Libraries is searching for an Access Services Supervisor to oversee circulation services and desk operations during assigned hours. Coordinate shelving and stacks management. Work closely with the other supervisors to plan stacks maintenance, circulation, and reserves. Directly supervise up to two Access and Resource Sharing Library Technicians and direct the work of multiple staff and student employees during assigned shifts or while working on projects. Assist with Access and Resource Sharing workflows as needed, including retrieval, shelving, and resolving service issues. Provide advanced-level assistance on patron account issues as needed. Assist with quality control of services, workflows, and efficiency in Access and Resource Sharing.

SU Libraries / Library

Qualifications:

Job Specific Qualifications:

Responsibilities:Oversee Circulation services and desk operations during assigned hours.

• Coordinate shelving and stacks. Work closely with the other Access Services supervisors to plan stacks maintenance, circulation, and reserves.
• Directly supervise up to two Access and Resource Sharing Library Technicians and direct the work of multiple staff and student employees during assigned shifts or while working on projects.
• Help coordinate service schedules to maximize use of student employees and staff.
• Assist in planning and implementation of ongoing training of student employees and ongoing training and professional development of Library Technicians.
• Assist with Access and Resource Sharing workflows as needed, retrieval, shelving, and resolving service issues.
• Assist with quality control of services, workflows, and efficiency in Access and Resource Sharing.
• Provide advanced-level assistance on patron account issues as needed.
• Provide supervisory support in Access Services across multiple locations.
• Provide supervisory support to student employees in Maps and Government Information service area.
• Collaborate with other Office Supervisors in Access and Resource Sharing on service coverage, process improvements, workflow analysis, and service improvements.
• Assist with data collection and assessment.
• Other duties as assigned. This includes lead, coordinate, and assess complex projects as assigned.About Syracuse University: Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience.

The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University's 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.

About the Syracuse area: Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.

Application Deadline: Full Consideration By: Open Until Filled: Priority Consideration:

To apply, visit https://www.sujobopps.com/postings/108197

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