Access Services Coordinator

• Institution: Black Hills State University

Posting Number: CSA02216P

Department: BHSU-Libraries

Physical Location of Position (City): Spearfish

Posting Text

Black Hills State University Library seeks a customer-service oriented professional to join our team. The Access Services Coordinator will oversee the Library Information Desk, manage student employees, perform acquisitions duties, and process collection materials. They will take the lead in promoting library services, including managing social media accounts and creating book displays. The ideal applicant will have excellent communication and interpersonal skills, strong organizational skills, attention to detail, creativity, ability to work independently, and willingness to work collaboratively.

Information Desk and Circulation ResponsibilitiesOversee the daily operations of the Library Information Desk

• Answer basic reference and other questions, referring patrons to other individuals or departments as necessary
• Provide coverage or back-up coverage for the Library Information Desk
• Maintain Library Information Desk Manual and related training materials
• Responsibility for stack maintenance, including shelf reading, inventory, shifting, and signage
• Manage all circulation processes, including billing for lost materials
• Responsible for the course reserve systemStudent Employment Coordinator
• Recruit, hire, train, supervise, and evaluate student employees
• Collaborate with librarians on projects utilizing student employees
• Create the Information Desk schedule for student employees
• Monitor the student employee labor budgetAcquisitions and Collection Processing
• Responsibility for library acquisitions, including purchasing of supplies, equipment, and collection materials
• Monitor the library operations budget, working closely with the library director
• Process new book and periodical materials, process new media (DVDs/CDs) materials, and maintain DVD title and call number discographies with inventory numbers, utilizing student labor when possible
• Assess and repair damaged materials (main collections) and repurchase needed titles determined to be unrepairableMarketing & Promotion
• Manage communication of library hours
• Responsibility for social media
• Coordinate book displaysRequirements
• Excellent interpersonal, customer service, and communication skills
• Ability to maintain confidentiality and work with private and sensitive patron dataPreferred
• Bachelor's degree
• Minimum of 2 years of library experience
• Supervisory experience
• Library circulation or acquisitions experienceTO APPLY:

Applications must be made at http://yourfuture.sdbor.edu. Please attach a cover letter, resume, and the names and contact information of at least three professional references. This position will remain open until filled with a first review date of November 17, 2024, at 11PM Mountain Time. For application assistance, please contact Human Resources at 605.642.6545. Questions specific to the position may be directed to the search chair, Michael Tolan at [email protected]

Black Hills State University is an EEO/AA employer. Employment is dependent upon a satisfactory background check.

Open Until Filled: Yes

First Consideration Date: 11/17/2024

Advertised Salary: Minimum $18.56/hr DOE/Q

Duration of the Term: 12 months

Appointment Type: Regular

This position requires No Requirement

Department Description and Cultural Expectations

Black Hills State University is a masters-level state university with more than 3,600 students. The campus leads the region in sustainability efforts and maintains top academic programs in business (AACSB Accredited), exercise science, natural sciences, social sciences, the arts, mass communication, health sciences and education. The University, founded in 1883, is located in the northern Black Hills, a region abundant with outdoor activity and culture. Spearfish, S.D., is recognized as one of the top 10 most livable small towns in the USA and has also been recognized nationally for outdoor recreational opportunities. A second location, BHSU-RC, is in Rapid City, the state's second-largest city. BHSU, a member of NCAA Division II athletics, offers 14 sports, and has a legacy of champion rodeo teams.