User Experience Librarian

**Glimpse of the Job ** Are you passionate about creating seamless digital experiences? Join our team as a User Experience (UX) Librarian and play a pivotal role in shaping the future of our Libraries’ digital interfaces! You will be at the forefront of planning and coordinating user research, collecting, and analyzing data to understand our users' needs better. Your insights will directly impact the success of A&M students, faculty, and staff by enhancing their interactions with our digital resources. 

As a UX Librarian, you will bring your expertise to project teams, driving the design and improvement of user interfaces. You will also manage collaborative projects, ensuring user experience research and recommended improvements are effectively implemented. Working closely with campus stakeholders and library colleagues, you will champion user needs and accessibility in all technology decisions. 

We are seeking a candidate who is passionate about User Experience, customer service-oriented, has excellent communication skills, and is passionate about continuous growth and improvement. This position provides abundant opportunities for professional development and support, fostering a mentorship environment through collaboration with other team members. The selected candidate will be expected to work onsite in our College Station, Texas location.  

Opportunities to Contribute:

• Initiates, collaborates, and advises on UX research projects.
• Designs and coordinates usability studies, focus groups, surveys, and interviews.
• Follows ethical best practices in study design and data analysis.
• Maintains user recruitment lists and conducts outreach.
• Synthesizes research findings into actionable insights and recommendations.
• Generates reports and advocates for user experience improvements. 
• Supports various phases of UX research (e.g., information architecture, user flows, visual design, accessibility, usability testing).
• Works with product teams on UX research initiatives using qualitative and quantitative methods.
• Uses tools like Google Analytics, SiteImprove, and LibInsights to assess web usage and quality.
• Communicates data needs and provides dashboards to stakeholders.
• Reports findings to guide planning and decision-making.
• Participates in professional organizations and serves the library, university, or community in a professional capacity. 

Requirements

Qualifications:  Master's degree in library science or equivalent combination of relevant education and UX experience. 

A well-qualified candidate will also possess:  

• One to three years of professional experience or completed graduate coursework on conducting UX research and/or usability studies
• Ability to multitask and work cooperatively with others.  
• Skills in and experience with multiple UX research methodologies, such as focus groups, usability studies, user interviews, and surveys.  
• Skills in and experience with effective project management tools and techniques.  
• Knowledge of current technologies for UX data collection, manipulation, analysis, and reporting.  
• Skills in and experience with accessibility testing, web analytics, and/or user experience design (e.g., content strategy, information architecture, prototyping, visual design).  
• Strong understanding of design principles related to accessibility, responsive design, and user centered design.  
• Demonstrated ability to discuss technical information with users, discern their needs, and collaboratively develop programs, systems, and screens that meet those needs.  
• Demonstrated knowledge of principles of web design and accessibility (hands-on experience with CSS, SCSS, HTML, or PHP preferred).  
• Experience with user testing research platforms and remote, online testing.  
• Proficiency in design tools such as Figma.  
• Proficiency with analytics tools like Google Analytics 4 (GA4) and LibInsights.  
• Ability to take initiative, be flexible, work creatively, and quickly adapt to and learn from new situations.